Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Average customer rating
4.2
(1,938 Reviews)
Rating breakdown 1,938 reviews
5 Stars
1,222
4 Stars
290
3 Stars
158
2 Stars
96
1 Star
172
72%of customers recommend this product.
(
461 out of
639)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Posted by: Rick Magazine
from California
Verified Purchase:Yes
I've had this ring for a year now. I really like its features. I don't like that. I've had to return it twice because it stops charging or the battery loses its ability to hold a charge.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, December 15, 2025
Greetings Rick,
We're ecstatic that you've reached out to share your sentiments with us regarding your experience using the Samsung Galaxy Ring. We understand how frustrated you may feel with any decline of your battery life that you may have experienced since purchasing your device. As you are aware, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's similar to extended warranty and an insurance package that's coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. For your convenience, I have included some helpful resources below that you can check out to help resolve what you've described. Please feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thanks for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
We're ecstatic that you've reached out to share your sentiments with us regarding your experience using the Samsung Galaxy Ring. We understand how frustrated you may feel with any decline of your battery life that you may have experienced since purchasing your device. As you are aware, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's similar to extended warranty and an insurance package that's coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. For your convenience, I have included some helpful resources below that you can check out to help resolve what you've described. Please feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thanks for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5
Wow I love it
on December 11, 2025
Posted by: RGrant
[This review was collected as part of a promotion.] Wow!!!!!
Such a neat device!!! I love it!
My partner liked it so much that I actually used it to propose to her!!
Now we both wear one and absolutely adore it. Great tech!
Such a neat device!!! I love it!
My partner liked it so much that I actually used it to propose to her!!
Now we both wear one and absolutely adore it. Great tech!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Buy something else
on December 11, 2025
Posted by: Jazzy_Taurus89
from Atlanta, GA
I was excited for this ring. It worked fine in the beginning. I've had this ring now for about 8 months and its slowly degrading. The charge last maybe 2 days, it no longer indicates when the battery is low. I don't feel any vibrations. None of the gestures work. I charged it to 100% and it went to 85% in 20 minutes. Don't buy it still needs a lot of work.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, December 11, 2025
Greetinsg Jazzy_Taurus89,
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's similar to extended warranty and an insurance package that's coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review the resources shared below to help resolve what you have described to be experiencing. Please feel free to let us know if you have any questions afterward or if you'd like any further assistance by contacting Samsung Support. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's similar to extended warranty and an insurance package that's coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review the resources shared below to help resolve what you have described to be experiencing. Please feel free to let us know if you have any questions afterward or if you'd like any further assistance by contacting Samsung Support. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5
Grant feature
on December 10, 2025
Posted by: Salvador
Sensors is very good The sensor is very good; it's very accurate and reliable. I recommend it 100 percent.
Written by a customer while visiting Samsung US
Customer Rating
1
Battery died in less than a year
on December 10, 2025
Posted by: scsc
I found the ring annoying to use as it was a bit bulky and got in the way sometimes.
Eventually, less than a year of ownership, the battery started dying much faster than I expected. I wasn't sure what was wrong, I tried to verify it was dying, tried to factory reset, and sure enough after testing multiple times, from a full charge I would go down to 50% and then dead within a few hours. I set it aside for a while as I had some personal medical issues I was having to address for months.
Months later, I tried to charge it again and it is completely dead when it comes out of the box, so battery on the ring itself completely died.
I tried filing for a warranty but I was just slightly out of the warranty time frame. My fault for not filing earlier but I have more pressing concerns.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, December 11, 2025
Hey there Scsc,
Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. As you are aware, Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please review the resources shared below to help resolve what you have described to be experiencing with your device. Let us know if you have any questions afterward or if you'd like any further assistance by reaching out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. As you are aware, Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please review the resources shared below to help resolve what you have described to be experiencing with your device. Let us know if you have any questions afterward or if you'd like any further assistance by reaching out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I wanted
on December 10, 2025
Posted by: Anonymous
I was wanting a smart ring to keep track of my sleep and steps for when I wasn't wearing my watch. Luckily I looked up galaxy ring to see if samsung was releasing one and they were. I pre-ordered it and have had it ever since. I like how I can wear it 24/7 I only charge it 2 times a week and I love how all the stats are in the same app and that I can wear my watch and ring at the same time and things don't get counted twice. I am so happy that samsung has a ring so I don't have to have multiple apps. There was one point where the battery was dying very quickly, but I was sent a replacement and have been happy ever since.
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible Battery Life
on December 10, 2025
Posted by: Jayce
from California, USA
I really liked my ring while it lasted, but not even a year and a half after ordering it (just over a year after receiving it) the battery life went from about 7 days down to 2 days. It's not worth the price if you have to buy a new one every year.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 10, 2025
Howdy Jayce,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. We appreciate your constructive input as we improve our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to check out the resources shared below to help resolve what you have described to be experiencing with your device. Let us know if you have any questions afterward or if you'd like any further assistance by reaching out to Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. We appreciate your constructive input as we improve our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to check out the resources shared below to help resolve what you have described to be experiencing with your device. Let us know if you have any questions afterward or if you'd like any further assistance by reaching out to Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
2
where is the app
on December 8, 2025
Posted by: chuck
from dalllas tx
fist smart ring that fits but i cant find an app for the ring
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, December 9, 2025
Hi Chuck,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. You'll need both the Galaxy Wearable and the Samsung Health app on your Android phone to take advantage of the full experience, as the ring syncs its insights through them. If you have any questions for us or if you would like any further assistance, please feel free to contact Samsung Support. We're happy to assist you in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. You'll need both the Galaxy Wearable and the Samsung Health app on your Android phone to take advantage of the full experience, as the ring syncs its insights through them. If you have any questions for us or if you would like any further assistance, please feel free to contact Samsung Support. We're happy to assist you in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US