Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Average customer rating
4.2
(1,938 Reviews)
Rating breakdown 1,938 reviews
5 Stars
1,222
4 Stars
290
3 Stars
158
2 Stars
96
1 Star
172
72%of customers recommend this product.
(
461 out of
639)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Customer Rating
1
What a disappointment
on December 21, 2025
Posted by: former Samsung Fan
from Seattle, WA
To start out, I am a fan of Samsung products, I use a Samsung Galaxy S25 Ultra phone, I wear Samsung Galaxy watches, I use a Samsung tablet, and to top it off, I wear Samsung ear buds. Why am I so loyal to this product line? My expectation that using Samsung products in the same ecosystem that it will work seamlessly together and for the most part, they do. Until today that is. Purchased a brand new Samsung Ring and gone through the pairing process, no issues; Wearable picked up the new product right away and asked me to pair it. The problem is, after set up, I am forever stuck on the " Your Set Up is Ready" screen and it just freeze there. Despite hours of trouble shooting including adjusting the animation on my phone, clearing the cache, resetting the ring and my phone, nothing worked. End up returning the product and wasted an hour of my time.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 22, 2025
Aloha,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. If your Galaxy S25 Ultra is stuck on "Your Setup is Ready" after pairing the Galaxy Ring, try restarting the phone and ring, checking the Galaxy Wearable app for prompts, ensuring the ring is charged and contacts are clean, and if needed, perform a factory reset on the ring via the case button or within the app to force the setup process to continue. If you would like any further assistance afterward, please feel free to contact Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. If your Galaxy S25 Ultra is stuck on "Your Setup is Ready" after pairing the Galaxy Ring, try restarting the phone and ring, checking the Galaxy Wearable app for prompts, ensuring the ring is charged and contacts are clean, and if needed, perform a factory reset on the ring via the case button or within the app to force the setup process to continue. If you would like any further assistance afterward, please feel free to contact Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
Written by a customer while visiting Samsung US
Posted by: Worse purchase ever
Verified Purchase:Yes
Worse purchase ever couldn’t fit and wouldn’t switch it
No, I would not recommend this to a friend.
Features
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 22, 2025
Howdy,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. When you purchase directly from Samsung, a sizing kit is sent to you at no cost during the Ring purchase process. Also, please note that only one Sizing Kit per order number will be provided free of charge, no matter how many rings you purchase. Please do not hesitate to review the resources provided below to help resolve what you may be experiencing with your device fit. If you would like to share additional feedback with us regarding the Galaxy Ring or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to find the right size Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003279/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. When you purchase directly from Samsung, a sizing kit is sent to you at no cost during the Ring purchase process. Also, please note that only one Sizing Kit per order number will be provided free of charge, no matter how many rings you purchase. Please do not hesitate to review the resources provided below to help resolve what you may be experiencing with your device fit. If you would like to share additional feedback with us regarding the Galaxy Ring or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to find the right size Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003279/
Written by a customer while visiting Samsung US
Posted by: Anamaria
from Big Pine Key, Florida
Verified Purchase:Yes
I've had it for almost 2 weeks. I love taking my sleep, exercise, and stress. I'm happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible - stay away
on December 20, 2025
Posted by: mjones332
This ring is very shoddy. Its barely over 1 year old and now the battery is unreliable - it will show 50% charge at noon and die before the next morning without any warning or notification on my phone. I tried to get it repaired but they gave me no instructions on sending the cradle with it, after I finally got it back I tried to do a new repair to send it with the cradle but they had invalidated my warranty. Barely 1 year old and worthless. I also had a lot of trouble ordering in the first place and had to settle on a different color because after 3 weeks they did not have any in the color I wanted.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 22, 2025
Good day Mjones332,
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We're taking action to improve the functionality and performance of our product line, based on feedback like yours. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We're taking action to improve the functionality and performance of our product line, based on feedback like yours. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5
Interesting stats - more convenient than a watch
on December 20, 2025
Posted by: Kelly C
from Phoenix, AZ
Verified Purchase:Yes
The health and sleep stats seem more comprehensive than a smart watch. The step counter seems higher than smart watches I have worn. Not a fan of wearing watches as they are always so bulky and hot. I much prefer the low profile ring and health stats rather than "workout stats". It does keep track of heart rate and exercise too, but the focus is on overall health. Love it
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Key S
from Montgomery Alabama
Verified Purchase:Yes
excellent overall it was good bang for buck always on me
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dead and worn in less than 7 months
on December 15, 2025
Posted by: Datronics
Died in less than 7 months, paint showed signs of wear in less than a month.
Response from Samsung USBy R&R Team, December 15, 2025
Greetings Datronics,
Thanks for taking the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We appreciate your candor as we continue to improve our product line based on our consumer feedback. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. When you have the time available, be sure to check out the resources linked below to help resolve what you've described. Let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Thanks for taking the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We appreciate your candor as we continue to improve our product line based on our consumer feedback. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. When you have the time available, be sure to check out the resources linked below to help resolve what you've described. Let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Written by a customer while visiting Samsung US
Customer Rating
3
Weak battery life
on December 13, 2025
Posted by: Damania
I bought samsung ring about up months back. The battery doesn't last even 1 day. The ring gets disconnected from app in 1 hour.
Response from Samsung USBy R&R Team, December 15, 2025
Good day Damania,
Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. Your valuable input is appreciated. Samsung provides a 12-month warranty on your Galaxy Ring for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review the resources shared below to assist you with resolving what you may be experiencing with your battery life. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. Your valuable input is appreciated. Samsung provides a 12-month warranty on your Galaxy Ring for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review the resources shared below to assist you with resolving what you may be experiencing with your battery life. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US