Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Average customer rating
4.2 out of 5
4.2
(1,937 Reviews)
Open Ratings Snapshot
Rating breakdown 1,937 reviews
5 Stars
1,222
4 Stars
290
3 Stars
158
2 Stars
96
1 Star
171
72%of customers recommend this product. 
(
461 out of 638
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Customer Rating
2 out of 5
2
I wouldn't buy another one
on February 24, 2026
Posted by: John
from Johnston, RI
Within a year the battery died, only lasted a couple hours. Samsung replaced the ring and the replacement is now having the same issue and constantly trying to connect to other devices. Ring is now out of warranty and unlikely to be replaced
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R TeamFebruary 25, 2026
Greetings John,
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We're taking action to improve the functionality and performance of our product line, based on feedback like yours. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Check out the resources shared below to help resolve what you've described. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We're happy to listen and work toward a better experience for our customers. Thanks for being a cherished Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Less than a year broken
on February 24, 2026
Posted by: Disappointed
Does not hold charge but also doesn't connect less than a year! Do not waste your money
Response from Samsung USBy R&R TeamFebruary 25, 2026
Hello Disappointed,
We appreciate that you've reached out to share your personal experience using the Samsung Galaxy Ring. We understand how frustrating it may feel to have a device that may not be holding the same battery life as expected. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Check out the resources shared below to help resolve what you've described. If you would like further assistance after checking out the resources provided, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thanks for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use- comfortable
on February 24, 2026
Posted by: Leeza
from New Jersey
Verified Purchase:Yes
Convenient with good battery life. Easy to switch between watch and ring. The battery life is good lasts longer than the watch so getting accurate reads is easier. Waterproof makes it easier still.
It's comfortable to wear and blends in with other jewelry.
No complaints other than wishing there were more color options.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Battery life sucks
on February 22, 2026
Posted by: Tikky10
Worked great for a few months, now it won't keep a change for more than a few hours.
Response from Samsung USBy R&R TeamFebruary 23, 2026
Howdy Tikky10,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your eligible investment. Our partners at UbreakIfix are also standing by to assist you with any repair needs you may be in need of. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. For your convenience, I have included some resources below to help resolve what you've described to be experiencing with your battery life. If you would like any further assistance after checking them out, please let us know by reaching out to Samsung Support. We're here to help in any way that we can! Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Battery won't last 2 days after 14 months
on February 21, 2026
Posted by: Erick
from San Diego, CA
Great while it lasts. 14 months later, the battery dropped to 2 days from six a year ago. It dropped in the last two months. I wonder how soon it won't last a day. Support said it is out of warranty and that it is normal for the battery to deteriorate. I love Samsung but I won't be an early adopter again of any of their products until is well tested.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R TeamFebruary 23, 2026
Hello there Erick,
Thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your eligible investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may be in need of. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. Please feel free to review the resources shared below to help resolve what you've described to be experiencing with your battery life. If you would like further assistance afterward, please do not hesitate to contact Samsung Support. We're happy to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not worth the hype
on February 21, 2026
Posted by: bfrizzy76
The ring is not worth the price. Battery life is low. Especially, considering I only use it to monitor my heart rate. I wish I could give it 5 stars, but at that price point, battery life, and what it actually does for me, 3 is the best I can do.
**UPDATE** Changing from 3 to 1 star. As of today,Feb. 21st 2026, this plastic ring no longer works. Doesn't turn on. Doesn't charge. The kicker, I've only had it for 6months. Team Samsung, how do I get a refund???
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJanuary 27, 2026
Good day Bfrizzy76,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to check out the resources shared below to help resolve what you've described to be experiencing with your battery life. If you would like any further assistance afterward, please let us know by contacting Samsung Support. We're more than happy to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good so far!
on February 20, 2026
Posted by: JGentry
from Georgia
Verified Purchase:Yes
Took about a year before deciding to buy it and wish I'd bought it sooner. Battery life seems pretty decent, love the details and information it gives me.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Provides minimal features
on February 18, 2026
Posted by: Hasan
Provides minimal features. The software should provide better analysis and graphs.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 19, 2026
Hello Hasan,
Thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Ring. The Galaxy Ring is a smart wearable device that focuses on continuous, discreet health monitoring, particularly for sleep, energy levels, and heart rate with minimal obtrusion. It automatically tracks workouts, monitors skin temperature, and syncs data to the Samsung Health app, which provides in-depth analysis, graphs, and a daily "Energy Score" powered by AI. The visualized data can be reviewed through detailed graphs within the Samsung Health app. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
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