Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Average customer rating
4.2
(1,937 Reviews)
Rating breakdown 1,937 reviews
5 Stars
1,222
4 Stars
290
3 Stars
158
2 Stars
96
1 Star
171
72%of customers recommend this product.
(
461 out of
638)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Customer Rating
4
Mostly great with one exception
on September 3, 2024
Posted by: LarryL
[This review was collected as part of a promotion.] I mostly use my ring for sleep and heart functions. It seems to work great for those.
My one concern comes from apparently not being able to use hand sanitizer with it on. Per an article I read, that is a definite nono, which could result in damage to the sensors. I am concerned enough that I now even take it off to wash my hands with foaming antibacterial hand soap. Let-s facility, COVID isn't going away, and I do feel the need to use hand sanitizer, especially when I travel.
My one concern comes from apparently not being able to use hand sanitizer with it on. Per an article I read, that is a definite nono, which could result in damage to the sensors. I am concerned enough that I now even take it off to wash my hands with foaming antibacterial hand soap. Let-s facility, COVID isn't going away, and I do feel the need to use hand sanitizer, especially when I travel.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An Incredibly Solid First Outing
on September 3, 2024
Posted by: Crees63
[This review was collected as part of a promotion.] I was initially a little bit concerned given the fact that this was a first generation product and as everyone knows, first gen products don't yet have the bugs worked out. I could not be more wrong! This ring is amazing. It's my first smart ring and I am already in love. The device has incredible battery life and it also has wonderful health insights. The energy score and sleep tracking are great. The Galaxy AI involved in the process of generating insights from your health data from previous days is surprisingly useful. I was very pleased and very impressed!
If I had to pick one negative it would be workout tracking and that is something that is exclusive to the fact that it is a smart ring. No fault of Samsung or the product whatsoever. It's very hard to safely wear a smart ring while doing strength training specifically with barbells and dumbbells and so the primary means of exercise that I engage in is hard to use the ring to its fullest capacity. Sigh... Guess that means I'll have to get a smartwatch at some point too. I see what you did there Samsung haha.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Black Galaxy Ring
on September 3, 2024
Posted by: BardUp
[This review was collected as part of a promotion.] The ring was purchased for my husband. It has a nice sleek design. So far loves the feel of it and the connection to our android devices has been a breeze. The data in comparison to medical devices had been hardly accurate, when we looked at them at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works good
on September 3, 2024
Posted by: Gutmonkey9
[This review was collected as part of a promotion.] I use it mainly for just monitoring my daily movement and activity as well as my sleep. I recently started nights so I'm trying to see how good my sleep is vs how rough of a night I have. The ring has tons of features that I should probably try to use more like the pinch to take a picture. Battery seems to last and long time but I also got the size 12 so anyone with smaller fingers will have smaller batteries. It seems pretty durable but I still take it off when lifting weights because I don't want to ruin it and plus I'm sure that would hurt my finger a little.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Product doesn't monitor any of my sleep readings
on September 3, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Very frustrated ... using ring for part 3 days . Sleept nights and afternoons on all 3 days , ring recorded sleep only one time. That to half the time period . What ever I try it isnot recording my sleep
Value
1
Response from Samsung USBy R&R Team, September 4, 2024
We greatly appreciate your outreach. All our customer's feedback is valued as we continue to make improvements to our products and services. We noticed you reached out to let us know about your experience with the Samsung Galaxy Ring. The Galaxy Ring is equipped with advanced features that allow it to analyze your sleep patterns by monitoring vital indicators such as heart rate, blood oxygen levels, skin temperature, and various other factors while you are resting. This comprehensive analysis serves to provide invaluable insights into the quality of your sleep, helping you to make informed decisions about your health and well-being. We see that you are experiencing some challenges with the sleep tracker feature. We recommend using the link attached to submit an error report as this will allow our engineers to get a hands-on look at the symptoms you are experiencing. Also, reach out to us at Samsung Support so that we can gather additional information about your experience and look into what can be done to resolve this. We look forward to hearing from you! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (Submit Report)
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https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (Submit Report)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Good ring to wear daily
on September 3, 2024
Posted by: MaxyDandy
[This review was collected as part of a promotion.] If size wouldn't have mattered, then I would've kept it. I changed it for a 12, but it was worth it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable Alternative To a Watch
on September 3, 2024
Posted by: MackNJeeves
[This review was collected as part of a promotion.] I've been using my Galaxy Ring for a couple of weeks now. It's been a really comfortable alternative to my Galaxy Watch, particularly when I go to bed. I can wear the Ring while sleeping, letting my watch charge overnight, and still track my sleeping, oxygen levels, heart rate, etc. And in the morning, Galaxy AI will provide me with insights into how I slept and what I can do to get better sleep at night.
I have been washing dishes and washing my hands with the ring on without any issues, so that's nice. I can wear it all day - it's very lightweight and I hardly even notice it's on.
If you're looking for something to keep track of your heart rate, sleeping, oxygen levels, etc without needing the full Galaxy Watch, the Galaxy Ring should do everything you need!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new ring!
on September 3, 2024
Posted by: Good151
[This review was collected as part of a promotion.] I love this ring. I've been using a fitbit for years. Get a new one every year or so. The samsung ring keeps better track of stats better than any fitness band I've owned! Highly recommend!!
Value
5
Written by a customer while visiting Samsung US