Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Average customer rating
4.2
(1,937 Reviews)
Rating breakdown 1,937 reviews
5 Stars
1,222
4 Stars
290
3 Stars
158
2 Stars
96
1 Star
171
72%of customers recommend this product.
(
461 out of
638)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Posted by: Juan
from FL
Verified Purchase:Yes
I have been using the ring for about a month now and it is a phenomenal product. So much so I brought one for my wife as well and she really likes it too! It is a great use for times when I have to charge my watch and when I can't wear my watch to continue to track everything. Really enjoying the product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Crystal
from Columbus, NE
Verified Purchase:Yes
The ring is surprisingly very accurate and I tend to track a lot more activity with it than I do with my watch 7. I've had all of the watches that have come out over the years and this rain tracks better and is way more accurate than any of them put together. The only reason I gave it four stars instead of five is because it is so ugly, it does not look nice at all on my finger. I wear mine on my pointer finger and I got the silver color but I don't think I would like it in any color to be honest. I hope they can do something about it's bulking this in the future.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Ordering the sizing kit should be standard not opt
on October 2, 2024
Posted by: Ahmad
Verified Purchase:Yes
There should be a hard stop for ordering the ring if you havent ordered the sizing kit. The ring runs 1 or even 2 sizes too tight. I ended up returning and paying restocking fee on the item because I clicked "I know my ring size". Other than that issue the product works as advertised.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, October 3, 2024
Thank you for sharing your feedback with us, Ahmad. We appreciate your input as we strive to make ongoing updates and improvements. We noticed that you contacted us regarding the Galaxy Ring. Since people have different ring sizes, what fits one person may not fit another. Fortunately, you can order a Sizing Kit for the Galaxy Ring to accurately determine the right ring size for your finger before making a purchase. The Galaxy Ring is available in sizes 5 through 13, but your usual size may not be the best fit due to the sensors inside. That's why we offer a Galaxy Ring Sizing Kit that contains samples of all available sizes. We highly recommend using the sizing kit to determine your Galaxy Ring size before making a purchase. We're pleased to hear that, aside from sizing, the Ring has performed as expected for you. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. - Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Happy Camper
Verified Purchase:Yes
Switching from a Gear S3 to the ring, the ring needs to learn quicker - it does not do well on workout/exercise auto detect. The software update crashed the ring requiring a reset/restart. Traveling international the food search is limited compared to domestic. I have faith these will be fixed.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, October 8, 2024
Thanks for reaching out to share your experience with us! We see that you reached out to tell us about your Galaxy Ring. The Galaxy Ring is a convenient tool for seamlessly keeping track of your health and wellness. It can monitor and measure your heart rate, automatically detect your workouts, and even guide you towards healthier habits. Before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app on your phone. If you’re wearing the Galaxy Ring for an extended period of time, it will automatically register certain exercises and record your fitness data. This includes the exercise type, workout duration, and calories burned. To find the supported exercises, navigate to and open the Galaxy Wearable app on your phone, then tap Health settings, and then tap Activities to detect. Turn on the Auto detect feature, and then enable your desired exercise type(s) by tapping the switch(es). You can view your recorded data in the Samsung Health app. Also, make sure to recheck for software updates that might be available. If this persists, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Steven C
from California
Verified Purchase:Yes
The ring works as expected. Put it on and forget about it. Use the Samsung wearable or health app to monitor readings. Only issue is the ring box used to charge the ring. It can only charge the ring up to its own power level. If the case is at 75% it can only charge the ring to 75%. This is annoying.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Kencostello
Verified Purchase:Yes
Good start, more functionality required for asking price
I would recommend this to a friend!
Response from Samsung USBy R&R Team, October 2, 2024
We appreciate you reaching out to share your candid feedback with us, Kencostello. We aim to ensure that every customer has the best possible experience with our devices. Thank you for sharing your thoughts about the Galaxy Ring. The Galaxy Ring incorporates the latest health-tracking innovations into a compact design that fits comfortably around your finger. It measures blood oxygen, cadence, calories burned, distance traveled, duration of exercise, duration of sleep stages, hours slept, respiration rate, resting heart rate, and skin temperature. Slip it on and let it go with a seven-day battery life that won't hold you back. Paired with a full cradle charge, the Galaxy Ring keeps you connected for up to 14 days without needing to plug into an outlet. Again, we really appreciate your feedback. If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Shane
from Lahaina, Hawaii
Verified Purchase:Yes
Excellent quality device withba great battery life!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Dont Buy
Verified Purchase:Yes
Misses chunks of data often... 1, 2, 3 hours unaccounted for.
Response from Samsung USBy R&R Team, October 2, 2024
Hey! Thanks for sharing your honest feedback with us! We always love hearing from our valued customers. We see that you left a review on the Galaxy Ring. The Galaxy Ring is equipped with a comprehensive set of health-tracking features, including the ability to measure blood oxygen, cadence, calories burned, distance traveled, duration of exercise, duration of sleep stages, hours slept, respiration rate, resting heart rate, and skin temperature. This extensive range of health metrics provides you with a holistic view of your well-being, empowering you to make informed decisions about your health and fitness goals. In addition to its advanced health-tracking capabilities, the Galaxy Ring offers unparalleled convenience with its long-lasting battery life. With a seven-day battery life and the option for a full cradle charge, the Galaxy Ring ensures that you can stay connected and track your health metrics for up to 14 days without needing to plug into an outlet. Whether you're at home, at work, or on the go, the Galaxy Ring provides uninterrupted health monitoring to support your active lifestyle. We noted your concerns about your ring missing data. We recommend checking and making sure your ring sensors are clean. Cleaning your Galaxy Ring will keep it looking and feeling new each time you wear it. Regular maintenance will also ensure it works properly so you can continue using its health and biometric features. Check out the link attached for instructions on how to do so. If this continues to be your experience after doing so, please reach out to us at Samsung Support. Thank you for being the best part of the Samsung community! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003287/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003287/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US