Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Average customer rating
4.2
(1,938 Reviews)
Rating breakdown 1,938 reviews
5 Stars
1,222
4 Stars
290
3 Stars
158
2 Stars
96
1 Star
172
72%of customers recommend this product.
(
461 out of
639)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Customer Rating
4
It's too fat
on November 17, 2024
Posted by: PurpleDiva
[This review was collected as part of a promotion.] As a female i wish it was slimmer. It's so bulky and not attractive.
Value
4
Response from Samsung USBy Social Commerce, November 19, 2024
Thank you for your honest feedback on the Galaxy Ring, PurpleDiva. Your input is greatly appreciated. The Galaxy Ring offers the style you desire and the insights you need. It's designed for all-day wear with an elegant, lightweight build. Made from titanium, it's available in three scratch-resistant finishes. The Galaxy Ring combines timeless style with advanced wellness tracking powered by Galaxy AI. We noted your feedback regarding the design of the ring and we truly appreciate the suggestion. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Has been great experience
on November 17, 2024
Posted by: B8b1234
I really like the Ring. Samsung had a rocky start with pre-orders which I would hope they learned from those mistakes. The product itself feels good, light weight and great battery life. I love the no monthly fees, which I will continue to use this device and buy new ones as long as their isn't a monthly fee. We shall see how long this lasts, but as long as I can get a few years out of it and there isn't a monthly fee, I'll buy a new one. The data collected from it is awesome and super helpful. Especially the sleep data when it's bulky to wear my galaxy watch, this has been nice being able to just wear the ring to collect that sleep info. Overall, I recommend, would buy again.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Touring
from University Place, WA
Verified Purchase:Yes
So far happy with it. Quality is pretty good. Hoping they improve to a more metallic style design. Thank you.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lonnieg
from Pennsylvania
Verified Purchase:Yes
So far so good. The ring so far has lived up to expectations.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Laurent
from Sacramento, CA
Verified Purchase:Yes
Ring looks cheap and looks wider in the pic than actual. I would say this thing is pretty inaccurate. I've sat in a chair and read my kindle and it marks me down as taking a nap. Same with watching a movie. The sleep tracking is way off. I'm a slow, shallow breather and it thinks I fell asleep in a minute, when I've actually laid there for 30 or more mins. Oh, and it doesn't think mowing the lawn is an activity. So, take the reading with a grain of salt. Maybe your experience will be better.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, November 18, 2024
We appreciate you taking the time to share your thoughts on the Galaxy Ring, Laurent. We hate to see that your experience didn’t meet expectations, and we value your detailed feedback. The Galaxy Ring is designed to be our most comfortable sleep tracker ever, so you won’t even notice it while it collects insights about the quality of your sleep. Additionally, it offers personalized tips and suggestions for improvement, as well as snore detection features. The concerns you’ve raised about design accuracy and functionality, like sleep and activity tracking, are important to us. If you haven’t already, we recommend ensuring your Galaxy Ring’s software is up to date for the best performance. For more accurate results, proper fit and updates can make a significant difference. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2
Pretty trinket, no battery life after 2- 3 months
on November 14, 2024
Posted by: Florence G
from Florida
Verified Purchase:Yes
Stylish, comfortable and completely useless! I was so keen to have one, I pre-ordered it before it was released. Got it, loved it for 3 weeks (the battery lasted 5-6 days, at first). Then, 3 days, then 2 days, then only 12 hours, and now about 4 hours.
I've sent it in for repair by Samsung TWICE, so far. I would have sent it back a 3rd time but got busy with hurricanes and their aftermath. I'd love to know how well or poorly I'm sleeping, but if I put a fully charged ring on at 10pm, it says I only slept 3 hours - the battery dies about 1am. Samsung has been less than helpful.
I've sent it in for repair by Samsung TWICE, so far. I would have sent it back a 3rd time but got busy with hurricanes and their aftermath. I'd love to know how well or poorly I'm sleeping, but if I put a fully charged ring on at 10pm, it says I only slept 3 hours - the battery dies about 1am. Samsung has been less than helpful.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, November 18, 2024
Thank you for reaching out to share your feedback on the Galaxy Ring with us, Florence. The Galaxy Ring offers less charging time and more tracking capabilities. With a battery life of seven days, you can easily slip it on and forget about it. When paired with a full cradle charge, it can last up to 14 days without needing to be plugged into an outlet. Our goal is to provide the best products and services for our valued customers. We would like to gather some additional information so that we can provide the proper assistance. Please reach out to us at Samsung Support so that we can get started. We look forward to hearing from you! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
So much better for sleep tracking!
on November 13, 2024
Posted by: Rudyolph
[This review was collected as part of a promotion.] I was trying to use my Galaxy watch for Samsung Health sleep tracking but it was too uncomfortable for me to sleep with a watch on. I switched to using the Galaxy Ring and tracking has been SOOO much better. The ring is super comfortable, has many important health tracking monitors, and is just another seamless device in the amazing Samsung Galaxy ecosystem. Battery life on the ring is also incredible!
Value
5
Written by a customer while visiting Samsung US
Posted by: Travis
from Sarasota, FL
Verified Purchase:Yes
It works well for pairing, but overall I not impressed. My finish has already started to chip away in many places. The exterior looks and feels like plastic and isn't what I expected from the pictures and price. Previously had an oura ring, went to this for easy compatability but thinking I'll end up back to Oura ring given this isn't holding up well after only a few weeks.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, November 13, 2024
Thank you for reaching out, Travis. We appreciate hearing from our valued customers, and we noticed you wanted to share your feedback on the Galaxy Ring. Designed for all-day wear, the Galaxy Ring features an elegant, lightweight style made from titanium and is available in three scratch-resistant finishes. It combines timeless aesthetics with advanced wellness tracking enhanced by Galaxy AI. To maintain the ring's appearance and functionality, regular cleaning and maintenance are essential. When wearing the Galaxy Ring, ensure that the orientation indicator faces your palm, that it fits snugly with no gaps, and that you wear it on your non-dominant hand to avoid scratches. Additionally, avoid wearing metal jewelry on adjacent fingers, remove the ring when handling heavy objects, and do not wear it while working with magnets, as they may disrupt its health-tracking capabilities. Thank you for your feedback, and we hope to hear more from you in the future! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US