Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Average customer rating
4.2
(1,937 Reviews)
Rating breakdown 1,937 reviews
5 Stars
1,222
4 Stars
290
3 Stars
158
2 Stars
96
1 Star
171
72%of customers recommend this product.
(
461 out of
638)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Customer Rating
1
It's a Five, but the Battery Dies
on May 25, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] The Samsung ring was about to be one of my favorite Samsung products of all time. It had a lot of versatility. It was very stylish and also paired really well with my Samsung ecosystem. The ring was used constantly to go to the gym, to go to work, and for sleep. However, the ring really disappointed me because as the months went by, the battery really started to degrade. It got to the point where I cannot use the ring for more than 4 hours in a day. On top of that, the case battery also dies really quickly. It has been 2 years since I bought the ring and it's collecting dust. If I try turning it on, it has about 2% and then it dies. It's so bad that I can't even connect the ring to the phone. I tried resetting and recharging, and then resetting again and recharging, and it still dies extremely quickly. Honestly, if this product were to change the battery and improve a lot, this would be one of the top Samsung products, but currently it's not there; it's not even close due to its battery problem.
Value
1
Response from Samsung USBy R&R Team, May 26, 2026
Hi there Samsunglover,
Thanks for taking the time to review your experience using the Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+, available to eligible devices, that would offer the ultimate peace of mind when it comes to protecting your investment. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources provided below to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you would like additional assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Thanks for taking the time to review your experience using the Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+, available to eligible devices, that would offer the ultimate peace of mind when it comes to protecting your investment. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources provided below to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you would like additional assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Written by a customer while visiting Samsung US
Customer Rating
5
They keep innovating.
on May 25, 2026
Posted by: Iceman8818
[This review was collected as part of a promotion.] Galaxy Watch Ultra is something out of the ordinary, messages, calls, photos in short everything including the varieties of straps and protectors to protect the watch a madness
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great to use, if only it had a decent battery.
on May 25, 2026
Posted by: Slider901
[This review was collected as part of a promotion.] Features are good. Battery performance is terrible. After a few months, you have to charge daily. How is this helpful to monitor your health. I need to see the next generation encorporate Galaxy AI to push health monitoring to a new level.
Oh and an improved battery upgrade before consider another ring purchase.
Oh and an improved battery upgrade before consider another ring purchase.
Value
1
Response from Samsung USBy R&R Team, May 26, 2026
Aloha Slider901,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. We value your insights as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. We value your insights as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Ring is Supreme
on May 25, 2026
Posted by: Iceman8818
[This review was collected as part of a promotion.] Without words, Samsung continues to impress me. Ring has so far not failed its system and app are incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great alternative to a smart watch
on May 25, 2026
Posted by: Maliconious1010
[This review was collected as part of a promotion.] I got the ring so I could track my health and not have to worry about.Wearing a smartwatch. It's very user, friendly and does everything.It is advertised to do plus some things that I didn't even anticipate. Excellent device for women, as it helps track their special cycles.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Save your money
on May 25, 2026
Posted by: Michelle80
[This review was collected as part of a promotion.] Star rating ONLY because they wouldnt let me post if i gave a 1 star.
I bought a Galaxy ring through Amazon & not sure if Amazon stock is trash or if the ring itself is trash. Had the ring about 8mths & the battery will not stay charged. Called customer service on several occasions and they keep saying I will receive an email with next steps and nothing. Frustrated & annoyed because I really like my ring. It keeps up with all my health issues. Helps me track my sleep, heart rate, pulse, exercise, it even helped me realize I was in perimenopause. Now its just a waste of money sitting on my desk waiting for the email I know is not coming since my warranty is about to expire. Sucks considering I have everything samsung. Watch phone tablet ring for me my mom & my son & this is how they deal with issues. Never again.
I bought a Galaxy ring through Amazon & not sure if Amazon stock is trash or if the ring itself is trash. Had the ring about 8mths & the battery will not stay charged. Called customer service on several occasions and they keep saying I will receive an email with next steps and nothing. Frustrated & annoyed because I really like my ring. It keeps up with all my health issues. Helps me track my sleep, heart rate, pulse, exercise, it even helped me realize I was in perimenopause. Now its just a waste of money sitting on my desk waiting for the email I know is not coming since my warranty is about to expire. Sucks considering I have everything samsung. Watch phone tablet ring for me my mom & my son & this is how they deal with issues. Never again.
Value
1
Response from Samsung USBy R&R Team, May 26, 2026
Salutations Michelle80,
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will continue to assist us with improving our product line to best suit your needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources shared below, please feel free to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will continue to assist us with improving our product line to best suit your needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources shared below, please feel free to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
3
Like the features
on May 25, 2026
Posted by: SamsungQueen
[This review was collected as part of a promotion.] I like having a portable charger. Just needs a way to let you know that the battery is low while wearing it.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Howdy SamsungQueen,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources provided below to help resolve what you may be experiencing with your device. The Galaxy Ring is designed to send low battery alerts and notifications directly to your connected smartphone when the charge drops to around 15%. If you want custom warnings, you can create a custom automation using the Samsung Modes and Routines feature on your Galaxy device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources provided below to help resolve what you may be experiencing with your device. The Galaxy Ring is designed to send low battery alerts and notifications directly to your connected smartphone when the charge drops to around 15%. If you want custom warnings, you can create a custom automation using the Samsung Modes and Routines feature on your Galaxy device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy this product.
on May 25, 2026
Posted by: Swammie
[This review was collected as part of a promotion.] Galaxy ring battery only last about 154 months. After that the battery only last about 1 day on a charge and there is no way to replace the battery. At which point the device is useless.
Value
1
Response from Samsung USBy R&R Team, May 26, 2026
Hey there Swammie,
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Ring. Your insights provide valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to check out, "How to charge the Galaxy Ring" to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward or if you would like further assistance, please do not hesitate to contact Samsung Support. Thanks for being an integral part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Ring. Your insights provide valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to check out, "How to charge the Galaxy Ring" to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward or if you would like further assistance, please do not hesitate to contact Samsung Support. Thanks for being an integral part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US