Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Average customer rating
4.2
(1,938 Reviews)
Rating breakdown 1,938 reviews
5 Stars
1,222
4 Stars
290
3 Stars
158
2 Stars
96
1 Star
172
72%of customers recommend this product.
(
461 out of
639)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Customer Rating
4
wish battery life were better but it does the job!
on March 6, 2025
Posted by: burstburst
[This review was collected as part of a promotion.] Samsung health is solid and the tracking seems accurate. I just discovered the gestures too which are sick they help keep seamless actions across apps.
Value
4
Written by a customer while visiting Samsung US
Posted by: Rsigala22
from EL PASO, TX
Verified Purchase:Yes
AI in a different way. Very versatile and easy to use. Looking forward to all it can do
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous7712
from Seattle, WA
Verified Purchase:Yes
Useless. Stop wearing it after a couple of weeks. Steps count is not correct. Sleep detection is not working properly.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, March 10, 2025
Hello there Anonymous7712,
Thanks for sharing your experience with using the Samsung Galaxy Ring. Your feedback is appreciated. If your Galaxy Ring is showing inaccurate step count or failing to detect sleep, try troubleshooting by ensuring proper fit, checking Bluetooth connectivity, rebooting the ring, and verifying Samsung Health app settings and permissions. If what you're experiencing is not resolved, please feel free to submit an error report to our engineers. For your convenience, I have linked a few helpful resources below for your review. If you have any questions for us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Thanks for sharing your experience with using the Samsung Galaxy Ring. Your feedback is appreciated. If your Galaxy Ring is showing inaccurate step count or failing to detect sleep, try troubleshooting by ensuring proper fit, checking Bluetooth connectivity, rebooting the ring, and verifying Samsung Health app settings and permissions. If what you're experiencing is not resolved, please feel free to submit an error report to our engineers. For your convenience, I have linked a few helpful resources below for your review. If you have any questions for us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Written by a customer while visiting Samsung US
Posted by: Anddriod Eats Apple
from Philadelphia, PA
Verified Purchase:Yes
Must have if you are a True Samsung Fan.
It's light and battery last a long time.
It's light and battery last a long time.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery live is Amazing!
on March 5, 2025
Posted by: Btruthnme
[This review was collected as part of a promotion.] The battery life on the size 13 ring is amazing! Integrates perfectly with S23 Ultra and Galaxy Watch7. When I wear the ring 24/7 and charge my watch at night only, I get 10 days out of the ring, on day 9 I had just under 10% battery left in the ring. It does everything it has been advertised to do, tracks Skin temp, tracks HR and VHR at night while sleeping. I get to see everything that was recorded every morning, LOVE it! Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit
on March 5, 2025
Posted by: Vallnaa
[This review was collected as part of a promotion.] Seamless synch with my watch for more accurate tracking especially my sleep. Just paired with ease when getting it set up and looks and feels amazing
Value
5
Written by a customer while visiting Samsung US
Posted by: Steven
Verified Purchase:Yes
Not a bad concept but it could be slimmer in my opinion. It also doesn't track all my workouts. It scratches very easily as well. Overall, I like it despite the issues I just stated.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, March 6, 2025
Good day Steven.
Thank you for sharing your experience with using the Samsung Galaxy Ring. We value your honesty and critiques. Your Galaxy Ring may not be tracking all of your workouts if you haven't enabled the "Auto Detect Workout" feature or if your device is not fitting properly. Please check out your settings in the Galaxy Wearable app to ensure that you have the correct workout types selected for automatic detection and make sure the ring is worn snugly on your finger. We offer a few tips and precautions to ensure that your Galaxy Ring works correctly and maintains its appearance.
> Clean the ring’s sensor at least once per week to remove foreign materials that may interfere with the sensor’s biometric detection. Wipe the ring with a soft cloth or rinse it using a soap-free detergent. Make sure to dry it thoroughly.
> Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth.
> Skin irritation may be caused by soap, detergents, hand sanitizers, or cleaning agents left on the ring.
> Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring.
> When removing sunblock, lotion, or oil, clean the ring with a soap-free detergent and then rinse and dry it thoroughly.
If you are not mindful while wearing your Galaxy Ring, nicks and scratches may occur. Also, wearing your Galaxy Ring are your non-dominant hand may alleviate what you have experienced so far. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to reach out to Samsung Support. We're here to assist you in every way that we can! Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Product Manual
https://www.samsung.com/us/support/downloads/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Thank you for sharing your experience with using the Samsung Galaxy Ring. We value your honesty and critiques. Your Galaxy Ring may not be tracking all of your workouts if you haven't enabled the "Auto Detect Workout" feature or if your device is not fitting properly. Please check out your settings in the Galaxy Wearable app to ensure that you have the correct workout types selected for automatic detection and make sure the ring is worn snugly on your finger. We offer a few tips and precautions to ensure that your Galaxy Ring works correctly and maintains its appearance.
> Clean the ring’s sensor at least once per week to remove foreign materials that may interfere with the sensor’s biometric detection. Wipe the ring with a soft cloth or rinse it using a soap-free detergent. Make sure to dry it thoroughly.
> Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth.
> Skin irritation may be caused by soap, detergents, hand sanitizers, or cleaning agents left on the ring.
> Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring.
> When removing sunblock, lotion, or oil, clean the ring with a soap-free detergent and then rinse and dry it thoroughly.
If you are not mindful while wearing your Galaxy Ring, nicks and scratches may occur. Also, wearing your Galaxy Ring are your non-dominant hand may alleviate what you have experienced so far. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to reach out to Samsung Support. We're here to assist you in every way that we can! Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Product Manual
https://www.samsung.com/us/support/downloads/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Written by a customer while visiting Samsung US
Posted by: Walentyna
from Ohio Parma
Verified Purchase:Yes
Ok I like. I recommend ring for my friends,look is nice.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US