Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Average customer rating
4.2
(1,938 Reviews)
Rating breakdown 1,938 reviews
5 Stars
1,222
4 Stars
290
3 Stars
158
2 Stars
96
1 Star
172
72%of customers recommend this product.
(
461 out of
639)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Customer Rating
5
Product works great!
on April 2, 2025
Posted by: BigJU71
[This review was collected as part of a promotion.] I'm a loyal Samsung user with an S24 Ultra and Watch 6 Classic. I love my watch, but cannot stand sleeping in a watch. The Samsung ring was the perfect solution. I now wear my Samsung ring as my wedding band and only have to charge it once every 7 or 8 days. I can now get the feedback I've been missing by not wearing my watch to bed. I track my energy levels and HRV while sleeping all while being comfortable. The sleek design is appealing to the eye, and the gesture features are an added bonus, giving seamless functionality from tracking to camera operation. Highly recommend for anyone looking for a ring health tracking device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I don’t think it’s the best ring. It tracks poorly
on April 2, 2025
Posted by: Facundo
Verified Purchase:Yes
I don’t think it’s the best ring. It tracks poorly when I sleep, and the features it offers aren’t that interesting. I think other rings have more to offer
Response from Samsung USBy R&R Team, April 3, 2025
Greetings Facundo,
Thank you for taking the time to share your recent experience with using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring is not storing your tracked data properly, please ensure that your device is worn correctly, has a good fit, and is fully charged. Then check for software updates and make sure that your automatic workout detection feature is enabled. Feel free to check out, "Galaxy Ring is not working" to help resolve what you may be experiencing with your device. If you would like any further assistance or if you have any questions after reviewing the resources shared, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Thank you for taking the time to share your recent experience with using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring is not storing your tracked data properly, please ensure that your device is worn correctly, has a good fit, and is fully charged. Then check for software updates and make sure that your automatic workout detection feature is enabled. Feel free to check out, "Galaxy Ring is not working" to help resolve what you may be experiencing with your device. If you would like any further assistance or if you have any questions after reviewing the resources shared, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Written by a customer while visiting Samsung US
Posted by: Tassja
Verified Purchase:Yes
No returns! It's not living up to the hype. Not properly storing my information amongst other things.
Response from Samsung USBy R&R Team, April 3, 2025
Hi there Tassja,
Thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring is not storing your tracked data properly, please ensure that your device is worn correctly, has a good fit, and is fully charged. Then check for software updates and make sure that your automatic workout detection feature is enabled. Feel free to check out, "Galaxy Ring is not working" to help resolve what you may be experiencing with your device. If you would like any further assistance or if you have any questions after reviewing the resources shared, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring is not storing your tracked data properly, please ensure that your device is worn correctly, has a good fit, and is fully charged. Then check for software updates and make sure that your automatic workout detection feature is enabled. Feel free to check out, "Galaxy Ring is not working" to help resolve what you may be experiencing with your device. If you would like any further assistance or if you have any questions after reviewing the resources shared, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Written by a customer while visiting Samsung US
Posted by: Lacie
Verified Purchase:Yes
Absolutely love this. It's perfect for me and keeping track of everything without having to carry my phone everywhere or wear a bulky watch. So comfortable I forget I'm wearing it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like that it is very light weight.
on April 2, 2025
Posted by: Obba030480
[This review was collected as part of a promotion.] It is very light weight and I can use it to swim. I forget that I am wearing it. I also like how you can control your camera with it.
Value
5
Written by a customer while visiting Samsung US
Posted by: SHERRY
from PAMPA, TX
Verified Purchase:Yes
I love wearing my ring at night, allowing my watch to charge and rest my wrist. Info transfers between the 2 very easily. Could wear it during the day but enjoy features of my watch during the day. Enjoy all Samsung!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Samantha C
from Kittanning, PA
Verified Purchase:Yes
Everything about the ring is good. I really like it. The only thing I am upset about is I never received my points for the purchase due to ordering the wrong size the first time then having to return it and order a size up. Now the bigger size ring purchase isn't on my account.
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Moma
from TX
Verified Purchase:Yes
Great.No subscription and works better than my oura ring
Performance
5
Design
5
Written by a customer while visiting Samsung US