Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Average customer rating
4.2
(1,938 Reviews)
Rating breakdown 1,938 reviews
5 Stars
1,222
4 Stars
290
3 Stars
158
2 Stars
96
1 Star
172
72%of customers recommend this product.
(
461 out of
639)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Posted by: Jeff
from Seattle
Verified Purchase:Yes
Sizing set is not true to ring size. Other than that it works as advertised.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Not Happy
on May 2, 2025
Posted by: CCRIDDICK
from Las Vegas, NV
I was very happy and excited about this ring. Not anymore. Metrics are good, but it doesn't matter if its dead. The ring does not hold a charge. I have to charge this thing everyday or its caput. Dissapointed to say the least.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R Team, May 5, 2025
Hey CCRIDDICK,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Ring won’t charge, ensure the charger is connected to the charging case that came with your Galaxy Ring and that the charging contacts are clean. Please take a moment to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device charging. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Ring won’t charge, ensure the charger is connected to the charging case that came with your Galaxy Ring and that the charging contacts are clean. Please take a moment to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device charging. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Posted by: Presido
Verified Purchase:Yes
The product is okay but I feel like it's too veblen. It is overpriced.
Written by a customer while visiting Samsung US
Posted by: Destiny
from New York, NY
Verified Purchase:Yes
I love my ring. I am not sure how long it lasts because I charge it every 5 days. I love how comfortable it feels and the fact that I can review my sleep every morning.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Hello there Destiny,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. We're tickled pink to hear how much you have fallen in love with your Galaxy Ring and its features. If you would care to provide additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. We're tickled pink to hear how much you have fallen in love with your Galaxy Ring and its features. If you would care to provide additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
3
meg
on April 28, 2025
Posted by: strawberrymac
I initially ordered gold, which clashed with actual gold. I then ordered black. After 20 days, the color started coming off in places. I don't work with my hands. The other downside is that the green light of the ring wakes me up at night. Every time I rolled over or moved my hands, the light shone,
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R Team, April 29, 2025
Howdy Strawberrymac,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's a few tips and precautions to ensure your Galaxy Ring works correctly and maintains its appearance.
> Clean the ring’s sensor at least once per week to remove foreign materials that may interfere with the sensor’s biometric detection. Wipe the ring with a soft cloth or rinse it using a soap-free detergent. Make sure to dry it thoroughly.
> Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth.
> Skin irritation may be caused by soap, detergents, hand sanitizers, or cleaning agents left on the ring.
> Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring.
> When removing sunblock, lotion, or oil, clean the ring with a soap-free detergent and then rinse and dry it thoroughly.
Please feel free to review, "Keep your Galaxy Ring clean" and "How to set up and wear your Galaxy Ring" to learn more about keeping your device in its pristine condition.
We understand how important sleep is and how frustrating it can be to not get enough! If the sensor lights are too bright on your Galaxy Ring, you can adjust the brightness or turn it off in the Galaxy Wearable app. > Galaxy Ring settings > Sensor Lights. Feel free to check out the resources below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Product Manual
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's a few tips and precautions to ensure your Galaxy Ring works correctly and maintains its appearance.
> Clean the ring’s sensor at least once per week to remove foreign materials that may interfere with the sensor’s biometric detection. Wipe the ring with a soft cloth or rinse it using a soap-free detergent. Make sure to dry it thoroughly.
> Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth.
> Skin irritation may be caused by soap, detergents, hand sanitizers, or cleaning agents left on the ring.
> Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring.
> When removing sunblock, lotion, or oil, clean the ring with a soap-free detergent and then rinse and dry it thoroughly.
Please feel free to review, "Keep your Galaxy Ring clean" and "How to set up and wear your Galaxy Ring" to learn more about keeping your device in its pristine condition.
We understand how important sleep is and how frustrating it can be to not get enough! If the sensor lights are too bright on your Galaxy Ring, you can adjust the brightness or turn it off in the Galaxy Wearable app. > Galaxy Ring settings > Sensor Lights. Feel free to check out the resources below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Product Manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Lynn S
from Daytona Beach, FL
Verified Purchase:Yes
Love that I can track all my Samsung Health stats from a ring. Sometimes I just don't want to wear my watch, like when I'm sleeping or working out so it's so nice to have just a ring on your finger that you hardly know is there. For me, it's been a game changer. The battery lasts at least a week so that's a huge bonus not having to charge it daily. It's important to note that it's so important to try on the ring sizers before buying. The do not correspond to regular ring sizes that closely.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Salutations Lynn,
Thanks for taking the opportunity to review your Samsung Galaxy Ring. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. We're tickled pink to hear how you've made your Galaxy Ring an integral part of your lifestyle. Its health tracking features are unsurpassed! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thanks for taking the opportunity to review your Samsung Galaxy Ring. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. We're tickled pink to hear how you've made your Galaxy Ring an integral part of your lifestyle. Its health tracking features are unsurpassed! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Posted by: T Brady
from Houston, TX
Verified Purchase:Yes
The information that I get from wearing my ring has helped me tremendously! I am very pleased that I purchased it. The sizing was perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Awful sleep tracking
on April 21, 2025
Posted by: TheOneWhoKnocks
from Atlanta, GA
Great for counting step, awful for sleep tracking and heart rate. The result is an insanely expensive step counter.
Sleep data always has an hour two gap with NO DATA at all, and this gap means your sleep times totals are inaccurate, which also affects your sleep and energy scores. Then, the sad yellow bouncy piece of toast appears to shame you for something that the ring and watch failed to do. I'm moving on to another brand of ring and watch. Samsung should be ashamed to even offer these devices at all.
Sleep data always has an hour two gap with NO DATA at all, and this gap means your sleep times totals are inaccurate, which also affects your sleep and energy scores. Then, the sad yellow bouncy piece of toast appears to shame you for something that the ring and watch failed to do. I'm moving on to another brand of ring and watch. Samsung should be ashamed to even offer these devices at all.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, April 21, 2025
Greetings TheOneWhoKnocks,
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to be innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Ring comes with enhanced health tracking features, including heart rate and sleep measurements. When combined with a Galaxy watch, you can track your overall health throughout the day or week from both devices! You can then view your results in the Samsung Health app on your connected phone. Please take a moment to check out the resources provided to help resolve what you may be experiencing with your device. Please do not hesitate to reach out to Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your health by combining the Galaxy Ring and Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003609/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to be innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Ring comes with enhanced health tracking features, including heart rate and sleep measurements. When combined with a Galaxy watch, you can track your overall health throughout the day or week from both devices! You can then view your results in the Samsung Health app on your connected phone. Please take a moment to check out the resources provided to help resolve what you may be experiencing with your device. Please do not hesitate to reach out to Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your health by combining the Galaxy Ring and Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003609/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Written by a customer while visiting Samsung US