Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Average customer rating
4.2
(1,938 Reviews)
Rating breakdown 1,938 reviews
5 Stars
1,222
4 Stars
290
3 Stars
158
2 Stars
96
1 Star
172
72%of customers recommend this product.
(
461 out of
638)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Customer Rating
3
Nice but killed by updates
on August 4, 2026
Posted by: Kaosvonstone
[This review was collected as part of a promotion.] So I've had this ring for about 2 years since it first came out. And I will say, I thoroughly enjoyed the ring when I first got it. Like the first 2 years, but as of recently, I feel like all the updates have killed this ring. It's making it to where the ring is useless because the battery is no longer holding up to it.I might get like a quarter of a day out of one charge.I'm having to charge the battery up 2 or 3 times a day. I feel like this ring would probably be better if they really researched the software. And the firmware updates on it. And I feel like gin 2, that needs to be a priority for the battery and the software to be really focused in on other than that, the ring is good. I enjoyed it. If you get one brand new, I feel like it'll work good. But I will say, after a few years, maybe like a year and a 1 you might start seeing it. It's gonna just drop and it's not like a steady drop. It's a big fall off 1 day. I was charging up like once every 7 days. And then next time, I was charging it up 3 times a day.
Value
3
Response from Samsung USBy R&R Team, August 6, 2026
Good day Kaosvonstone,
Thanks for taking the opportunity to share your thoughts with us regarding your experience using the Samsung Galaxy Ring. We appreciate your candor as we continue to innovate while making improvements on our product line to best suit the needs of our customers. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please check out the resources shared below and let us know if you would like further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for taking the opportunity to share your thoughts with us regarding your experience using the Samsung Galaxy Ring. We appreciate your candor as we continue to innovate while making improvements on our product line to best suit the needs of our customers. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please check out the resources shared below and let us know if you would like further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Ring
on August 1, 2026
Posted by: TheRing
[This review was collected as part of a promotion.] This device has as far as im concerned...Changed the game with any other communication device available. You'll also enjoy the look. Quality......Reliability and Look all come with this ingenious device.
I believe in giving credit where credit is due and this is a perfect example
I believe in giving credit where credit is due and this is a perfect example
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new wedding band
on July 31, 2026
Posted by: Eazyway
[This review was collected as part of a promotion.] I chose this for my wedding band it stylish and tec
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery
on July 30, 2026
Posted by: Shane
from Grand Junction, Colorado
I purchased this product in October 2025 the battery as of July 2026 is about 24 hours . Samsung warranty center is a dead end
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 31, 2026
Hey Shane,
Thanks for reaching out to share your feedback with us regarding your experience using your Samsung Galaxy Ring. Your constructive insights are invaluable to us as we continue to innovate while improving our product line to align with the needs of our customer base. For your convenience, I've linked resources below to help resolve what you may be experiencing with your battery life. Feel free to check them out and reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for reaching out to share your feedback with us regarding your experience using your Samsung Galaxy Ring. Your constructive insights are invaluable to us as we continue to innovate while improving our product line to align with the needs of our customer base. For your convenience, I've linked resources below to help resolve what you may be experiencing with your battery life. Feel free to check them out and reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5
Works great!
on July 27, 2026
Posted by: Jdub88
[This review was collected as part of a promotion.] Sound quality is good, and since I'm in the Samsung ecosystem everything works seamlessly.
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Howdy Jdub88,
Thanks for taking the time to reach out and share your feedback with us regarding your experience using the Samsung Galaxy Ring. Your candor is invaluable to us as we continue to make improvements on our product line to best suit the needs of our customer base. It's wonderful to hear how pleased you've been with the addition of your Galaxy Ring into your daily life. If you would care to provide any other feedback with us or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thanks for taking the time to reach out and share your feedback with us regarding your experience using the Samsung Galaxy Ring. Your candor is invaluable to us as we continue to make improvements on our product line to best suit the needs of our customer base. It's wonderful to hear how pleased you've been with the addition of your Galaxy Ring into your daily life. If you would care to provide any other feedback with us or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
2
Worked great while it lasted
on July 27, 2026
Posted by: Jdub88
[This review was collected as part of a promotion.] My entire ecosystem is Galaxy stuff, from phone to headphones to watch to ring. I added the ring because I wanted to keep better track of my health. It worked great for a while, then the battery just went out. It won't even hold a charge overnight. I don't seem to be the only one having this issue, and Samsung hasn't seemed to address it at all, which is concerning.
Value
2
Response from Samsung USBy R&R Team, July 28, 2026
Salutations Jdub88,
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. We value and appreciate your insights as we strive to improve the design and functionality of our product line to align with the needs of our customer base. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources linked below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. We value and appreciate your insights as we strive to improve the design and functionality of our product line to align with the needs of our customer base. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources linked below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1
Battery quit after 1 year. Disappointed.
on July 24, 2026
Posted by: StuffyD
from Columbus, IN
I liked the watch at the beginning, because I didn't have to wear watch sleeping. Over time, the ring would disconnect often from phone. Unfortunately, the battery quit charging after the one year warranty ended. I could have sent in to repair, but cost more than buying another ring. After reading several reviews on here, it seems Samsung has a known battery issue on the ring. Most right after the year warranty expired. Samsung should do the right thing and offer free battery replacement.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, July 24, 2026
Hey StuffyD,
Thank you for sharing your thoughts with us regarding your experience using the Samsung Galaxy Ring. We value your insights as we continue to improve our product line to best align with our customer's needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. We understand how frustrated you may be to not have your device performing as optimally as when you unboxed it. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for sharing your thoughts with us regarding your experience using the Samsung Galaxy Ring. We value your insights as we continue to improve our product line to best align with our customer's needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. We understand how frustrated you may be to not have your device performing as optimally as when you unboxed it. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
4
It can connect to your phone to do with it
on July 24, 2026
Posted by: Yerrisandoval112
[This review was collected as part of a promotion.] I don't know? But I think few things can do, like check your heart and maybe move the volume of your phone
Value
4
Written by a customer while visiting Samsung US