Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.8
(2,190 Reviews)
Rating breakdown 2,190 reviews
5 Stars
1,771
4 Stars
355
3 Stars
41
2 Stars
9
1 Star
14
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
It’s so pretty!
on August 30, 2024
Posted by: mrtracy
[This review was collected as part of a promotion.] So far I love my new stove! The black stainless steel is very sharp! Everything cooks more evenly. Looking forward to cooking Thanksgiving dinner!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Stove
on August 30, 2024
Posted by: geniae
[This review was collected as part of a promotion.] So far I am very happy with the stove, especially the convection oven, I love using it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
30" rear conttrol electric range
on August 29, 2024
Posted by: meger
[This review was collected as part of a promotion.] excellent
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on August 28, 2024
Posted by: RTISTIX
[This review was collected as part of a promotion.] I love the look of this range! It heats up what I'm cooking so quickly.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Would be 5 stars but
on August 27, 2024
Posted by: Merv2142
I purchased a Frigidaire Electric Oven, model GCRE3060BF, in July 2024. Everything works as it should except the BAKE function.
In the short time I have owned the oven, it has been inspected by four Frigidaire Certified Technicians and had its board and thermostat replaced. After all this work, the oven’s actual Bake temperature is still 20 degrees lower than the oven’s Set Temperature.
The oven will reach the Set temperature but, almost immediately after reaching this temperature, the temperature will drop and will not rise anywhere near the Set temperature. During several tests, I would Set the temperature, and for 45 minutes, I would record temperature readings. After these 10 readings (initial and 9 follow on) I found the average temperature during this 45-minute period was 20 degrees lower than what I originally set.
Regardless of the oven’s fancy new/modern features, this discrepancy between the “SET” and “ACTUAL” Bake temperatures is unacceptable, especially for a brand-new appliance.
I have already fought the battle of underbaked food, and I don’t think I should have to post notes on my oven reminding me to add 20 degrees to the Set temperature or add more time to the Bake.
If it can’t be fixed, when do I get a replacement or a refund?
In the short time I have owned the oven, it has been inspected by four Frigidaire Certified Technicians and had its board and thermostat replaced. After all this work, the oven’s actual Bake temperature is still 20 degrees lower than the oven’s Set Temperature.
The oven will reach the Set temperature but, almost immediately after reaching this temperature, the temperature will drop and will not rise anywhere near the Set temperature. During several tests, I would Set the temperature, and for 45 minutes, I would record temperature readings. After these 10 readings (initial and 9 follow on) I found the average temperature during this 45-minute period was 20 degrees lower than what I originally set.
Regardless of the oven’s fancy new/modern features, this discrepancy between the “SET” and “ACTUAL” Bake temperatures is unacceptable, especially for a brand-new appliance.
I have already fought the battle of underbaked food, and I don’t think I should have to post notes on my oven reminding me to add 20 degrees to the Set temperature or add more time to the Bake.
If it can’t be fixed, when do I get a replacement or a refund?
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 28, 2024
We would like to sincerely apologize for the issues you've been experiencing with your range. At Frigidaire, we're committed to helping families live better every day, and we're disappointed that we fell short in your case. We see that you've already been in touch with our customer care team to work towards a resolution. If you need any further assistance, please feel free to reach out to us again via live chat or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 27, 2024
Posted by: Thais24
[This review was collected as part of a promotion.] I loved it. Looks like modern and clean.
Burns well and oven is so big. We can make so many dishes.
Burns well and oven is so big. We can make so many dishes.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great oven and stove
on August 27, 2024
Posted by: DavidSau
[This review was collected as part of a promotion.] I have only had the new oven/cooktop for a few weeks so far, but I am liking it a lot. It will take a while to experiment with all of the cooking options, but we've tried all the basics between the stovetop and oven and things are working great. We love the bridge feature on the stovetop to connect two elements. The large burner on the front right is noticeably faster at boiling water. I was confused about that burner at first, as I was under the impression that it was a variable size burner like some other brands have, it is not. But there are plenty of different sized burner throughout the cooktop, and again the bridge element gives a little extra flexibility in that regard.
The stovetop has been easy to clean. And I like the front placement of the control knobs so I do not have to reach over the hot stove to make adjustments.
Minor quibbles... there is a fan that operates in the oven when that is going and stays on a little while after you are done cooking and turn off the oven. It is not super loud, but noticeable. The timer and other audible controls are not the most elegant sounding things. I have not yet worked on turning down the volume yet, but it is pretty loud by default.
All in all, super pleased.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stove
on August 27, 2024
Posted by: Marnbill
[This review was collected as part of a promotion.] Love all the features on stove
Written by a customer while visiting frigidaire.com