Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.8
(2,190 Reviews)
Rating breakdown 2,190 reviews
5 Stars
1,771
4 Stars
355
3 Stars
41
2 Stars
9
1 Star
14
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Beautiful new oven
on March 13, 2025
Posted by: CindiCondol
[This review was collected as part of a promotion.] Love my new stove. Heats up quick, quiet. Love the front left burner feature that gives you a burner & 1/2 for bigger pots!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 13, 2025
Hi, CindiCondol. We appreciate you taking the time to provide feedback. We're glad to hear that your unit is working well and you love every design and functionality of it. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 12, 2025
Posted by: RannyG
[This review was collected as part of a promotion.] Good so far. Took over a week of use to stop smelling like something was burning.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great versatility, knobs are a safety concern
on March 12, 2025
Posted by: Alyssa88
[This review was collected as part of a promotion.] I love the different cooking options this stove offers, both in the oven and on the cooktop, and its sleek design. However, the knobs on the front are at waist level and very sensitive to being turned on. We have had several instances where the knobs have been incidentally turned on without us realizing, including one instance where we almost had a very serious fire, and would have if we were not paying close attention. We dont even have children but are looking into purchasing child-safety knobs to prevent this from occurring.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Powerful oven
on March 11, 2025
Posted by: Laat 8859
[This review was collected as part of a promotion.] I had no choice but to buy electric and was impressed at the performance. The burners heat quickly and the oven has a slow cooker and air fryer
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far it’s great!
on March 11, 2025
Posted by: Branson mo
[This review was collected as part of a promotion.] I’m still learning to use it. My old stove compared to this one was the Stone Age but I’m getting there. So far it cooks great as long as you heat the pan first most of the time. When baking add extra time for the oven to preheat itself and everything comes out great.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 11, 2025
Hi, Branson mo!
Thank you for sharing your experience with your new stove! We're glad to hear you're enjoying it and getting the hang of its features. If you ever have any questions or need support, please don’t hesitate to reach out. Our team is happy to help—connect with us via Live Chat at frigidaire.com or give us a call at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. We’re here to make sure you have the best cooking experience possible!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for sharing your experience with your new stove! We're glad to hear you're enjoying it and getting the hang of its features. If you ever have any questions or need support, please don’t hesitate to reach out. Our team is happy to help—connect with us via Live Chat at frigidaire.com or give us a call at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. We’re here to make sure you have the best cooking experience possible!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooks even
on March 11, 2025
Posted by: Griff25
[This review was collected as part of a promotion.] The controls are easy to read and use. The air fryer works great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacement stove after a flood
on March 10, 2025
Posted by: Rocklady
[This review was collected as part of a promotion.] My kitchen has not been completed yet, but, will be in a few more days. I've cooked on the top burners and heated a few things in the oven. I really haven't had a chance to try out all of the functions.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 11, 2025
Thank you for the amazing 5-star rating! We're so happy to hear that you're loving the product. Your satisfaction means everything to us, and we truly appreciate your support. If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
Some great things, some not so great things.
on March 10, 2025
Posted by: Sianbabs
[This review was collected as part of a promotion.] While I love the top surface, it is hard to clean. The oven works well, way faster and better than my old unit. The air fry function is, in one word, awful. Following package directions nets frozen in the middle food and un-eatable garbage. The convection does not really work much better. After paying a lot more for these 'extras', I am disappointed in the price. After 8 weeks, the hot surface light quit (hopefully being fixed this week). The under drawer is actually a laughable, useless waste of space. It does stay cleaner in the oven.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 11, 2025
Hello, Sianbabs. Thank you for taking the time to share your experience! I’m glad to hear that you love the top surface and that the oven works much faster and better than your previous unit. I’m sorry to hear about the challenges you’ve had with the air fry and convection functions, as well as the issues with the hot surface light and under-drawer. Your feedback is invaluable, and I’ll be sure to pass it along to our team to help improve the product. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! -Reed
Written by a customer while visiting frigidaire.com