Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(581 Reviews)
Rating breakdown 581 reviews
5 Stars
402
4 Stars
122
3 Stars
24
2 Stars
11
1 Star
22
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Quiet!
on June 7, 2026
Posted by: BGB43
[This review was collected as part of a promotion.] For the first two days of ownership I checked frequently to make sure the sleek new refrigerator was running! Our former refrigerator was unbelievably noisy from the very first day. The manual explained that all of the noises were just the refrigerator doing its job, but the Frigidaire is a very quiet worker.
This refrigerator is the same size as our former, but seems to have more room. There are TWO ice makers, one on the front for handy use to dispense ice water and another one in the freezer. This second is dual use, either a part of your freezer or with the switch of a toggle will begin making ice for that occasion when you would like to fill an ice chest or company coming. There is a separate drawer for meats and deli, temperature controlled, and a small but important item - the water filter is easily accessible.
We are delighted with our new purchase.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 9, 2026
Hello there, BGB43! Thank you for sharing such a detailed review! We’re delighted to hear that your new Frigidaire refrigerator is such a positive upgrade from your previous unit, especially in terms of quiet operation and overall performance. It’s great to know the difference in noise level has been noticeable right away.
We’re also glad you’re enjoying the added interior space and thoughtful features like the dual ice makers, temperature-controlled drawer, and the easily accessible water filter. It’s wonderful to hear how these design details are making everyday use more convenient and flexible for your household.
We truly appreciate your feedback and are so happy that your new refrigerator has exceeded expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re also glad you’re enjoying the added interior space and thoughtful features like the dual ice makers, temperature-controlled drawer, and the easily accessible water filter. It’s wonderful to hear how these design details are making everyday use more convenient and flexible for your household.
We truly appreciate your feedback and are so happy that your new refrigerator has exceeded expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
Died in 2 Months
on June 10, 2026
Posted by: sritchie
Fridge died within 2 months and frigidaire has pushed out the warranty repair over two weeks now. Don't buy from them - go with a more reputable brand
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 11, 2026
Hi there,
Thank you for sharing your feedback. We’re sorry to hear that your refrigerator stopped working so soon after purchase and understand how frustrating it is to experience delays with the warranty repair process. We recognize how inconvenient this situation has been for you.
We can see that you are currently working with our Consumer Care Team regarding this matter. For any updates or additional assistance, please continue working with the team handling your case. You may also reach us via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Thank you for sharing your feedback. We’re sorry to hear that your refrigerator stopped working so soon after purchase and understand how frustrating it is to experience delays with the warranty repair process. We recognize how inconvenient this situation has been for you.
We can see that you are currently working with our Consumer Care Team regarding this matter. For any updates or additional assistance, please continue working with the team handling your case. You may also reach us via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
1
JUNK!
on June 14, 2026
Posted by: Gelly
Junk! Junk! Junk! Freezes food in refrigerator area . Had it repaired multiple times . Still freezes food. Frigidaire is no help! Has no answers. Will buy a Bosch next time around! Bosch has two condenser. One for the fridge and one for the freezer
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 15, 2026
Hello Gelly, I’m really sorry to hear about your experience, and I understand how frustrating this must be—especially after multiple repair attempts without a resolution. Having food freeze in the refrigerator compartment is not what you should expect from your appliance, and I can appreciate how disappointing it is to feel like your concerns haven’t been resolved.
We also understand your frustration with not receiving the level of support you were hoping for. Feedback like yours is taken seriously, and we will make sure it is shared with the appropriate teams for further review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
— Maico
We also understand your frustration with not receiving the level of support you were hoping for. Feedback like yours is taken seriously, and we will make sure it is shared with the appropriate teams for further review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
— Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 14, 2026
Posted by: Peter and Vanessa
[This review was collected as part of a promotion.] This fridge is amazing it looks spectacular we did not want the curved front design that all all of the other manufactures have and as soon as we saw this model in the store it was love at first sight, it checked all the boxes and the big plus is that it was the counter version so straight away it took up less space than the one we were replacing , even though it was two inches less in the depth we can get more product in the fridge as they have cleverly positioned the compressor into the cabinet which has an added advantage on having a flush back so un like other fridges you need to allow ventilation at the back, I used to have to get on my knees to change the filter but they have placed it in a very convenient position in a corner of the main refrigerator space, we also love the inclusion of a main fridge charcoal filter called Pureair air filter and the vegetable drawers also have these replaceable packages that remove toxic gasses from vegetables that prolongs the shelf like , so all in all you can't go wrong if you are looking for a fridge that will serve your needs for what I expect to be many years of trouble free use.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 17, 2026
Hi there,
Thank you for sharing your feedback. We’re delighted to hear that you’re enjoying the design, space efficiency, and features of your refrigerator, and that it has met your expectations in terms of storage, convenience, and overall performance. It’s great to know it’s been a strong fit for your home and needs.
If you ever need assistance in the future, please contact live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Thank you for sharing your feedback. We’re delighted to hear that you’re enjoying the design, space efficiency, and features of your refrigerator, and that it has met your expectations in terms of storage, convenience, and overall performance. It’s great to know it’s been a strong fit for your home and needs.
If you ever need assistance in the future, please contact live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter depth French door refrigerator
on June 15, 2026
Posted by: Jonking
[This review was collected as part of a promotion.] Replaced our old Frigidaire appliances while remodeling. We have always had good luck with the brand so stayed with them. Very nice sleek looking fridge with plenty of room.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 16, 2026
Hello Jonking!
We’re delighted to hear that you continue to trust the Frigidaire brand and chose our 23 Cu. Ft. Counter-Depth French Door Refrigerator during your remodel. It’s great to know you’re enjoying its sleek design and spacious interior.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your continued support and hope you enjoy your new refrigerator for years to come! ~Sam
We’re delighted to hear that you continue to trust the Frigidaire brand and chose our 23 Cu. Ft. Counter-Depth French Door Refrigerator during your remodel. It’s great to know you’re enjoying its sleek design and spacious interior.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your continued support and hope you enjoy your new refrigerator for years to come! ~Sam
Written by a customer while visiting frigidaire.com