Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(581 Reviews)
Rating breakdown 581 reviews
5 Stars
402
4 Stars
122
3 Stars
24
2 Stars
11
1 Star
22
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Spacious, simple, and elegant
on April 29, 2026
Posted by: CTOrr
[This review was collected as part of a promotion.] I've never used a fridge with a French door freezer before, but I love having the extra space up top. The fridge features a special drawer that you can independently control the temperature with settings for cold/deli items, beverages, or snacks. It comes with two shelves that can be retracted to accommodate extra tall items without having to remove them. It's the first large appliance I ever bought for myself, and I'm pretty happy with it so far!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 30, 2026
Thank you for your wonderful feedback about your 23 Cu. Ft. Counter-Depth French Door Refrigerator! We’re thrilled to hear that you’re enjoying the French door freezer design and the extra space it provides, as well as the innovative features like the independently controlled drawer for cold/deli items, beverages, or snacks.
It’s great to know that the retractable shelves are adding convenience, especially for taller items, and we’re honored that this is the first large appliance you've purchased for yourself. We’re so glad it’s living up to your expectations!
If you ever have any questions or need further assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
It’s great to know that the retractable shelves are adding convenience, especially for taller items, and we’re honored that this is the first large appliance you've purchased for yourself. We’re so glad it’s living up to your expectations!
If you ever have any questions or need further assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Great Refrigerator!
on May 3, 2026
Posted by: Franklaz
[This review was collected as part of a promotion.] We love our new Frigidaire refrigerator. There is lots of room inside and lots of light. We also love the convenient ice dispenser on the door plus the addition ice maker in the freezer for the occasions when you need additional ice!
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 6, 2026
Hi, Franklaz! We truly appreciate you taking the time to share your experience! It’s wonderful to hear that your Frigidaire refrigerator is meeting your needs with its roomy interior, excellent lighting, and convenient ice options.
If you ever need support, please reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to assist you. -Angel
If you ever need support, please reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Professional fridge
on May 8, 2026
Posted by: rtwizdo
[This review was collected as part of a promotion.] I love this refrigerator! It's counter depth, except for the doors and very functional. Inside the fridge, storage inside the doors is great and the shelves and drawers hold a lot of food as well. The ice makers are great, even though we turned off the lower one to have more freezer space.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 11, 2026
Hi rtwizdo!
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re thrilled to hear that you’re loving the counter-depth design and finding it both functional and spacious for your needs.
It’s wonderful to know that the door storage, shelves, and drawers are providing plenty of room for your food and helping keep everything organized. We’re also glad to hear that the dual ice makers are working well for you and that the flexibility to turn one off for extra freezer space has been a helpful feature.
Your feedback means a great deal to us, and we truly appreciate you choosing Frigidaire. Should you ever have questions, need assistance, or want tips to get the most out of your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re thrilled to hear that you’re loving the counter-depth design and finding it both functional and spacious for your needs.
It’s wonderful to know that the door storage, shelves, and drawers are providing plenty of room for your food and helping keep everything organized. We’re also glad to hear that the dual ice makers are working well for you and that the flexibility to turn one off for extra freezer space has been a helpful feature.
Your feedback means a great deal to us, and we truly appreciate you choosing Frigidaire. Should you ever have questions, need assistance, or want tips to get the most out of your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Professional Series Refrigerator Review
on May 11, 2026
Posted by: El cocinar
[This review was collected as part of a promotion.] Overall, the refrigerator is quiet and convenient with ample space for storage of foods and beverages. We had to adjust the temperature on the drawers as things were freezing. The freezer is not as convenient and I am not a real fan of the drawers. They are noisy and you aren’t really able to see what is in there.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 14, 2026
Hi El cocinar!
Thank you for taking the time to share your detailed feedback with us. We’re glad to hear that you are finding your Frigidaire refrigerator quiet, convenient, and spacious for your food and beverage storage needs.
We also appreciate you letting us know about your experience with the drawer temperature settings and freezer design. Feedback like yours is very important, as it helps us better understand how our products are performing in everyday use. We’re sorry to hear that certain aspects, such as visibility and noise, have not fully met your expectations.
Your insights are truly valued and will be shared with our product team for review.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your detailed feedback with us. We’re glad to hear that you are finding your Frigidaire refrigerator quiet, convenient, and spacious for your food and beverage storage needs.
We also appreciate you letting us know about your experience with the drawer temperature settings and freezer design. Feedback like yours is very important, as it helps us better understand how our products are performing in everyday use. We’re sorry to hear that certain aspects, such as visibility and noise, have not fully met your expectations.
Your insights are truly valued and will be shared with our product team for review.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Professional Refrigerator
on May 20, 2026
Posted by: lukemt
[This review was collected as part of a promotion.] Recently purchased the Frigidaire Professional Refrigerator and so far so good! Love the sleek appearance, dual ice makers and quiet operation.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 22, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your Frigidaire Professional refrigerator and that the sleek design, dual ice makers, and quiet operation are all meeting your expectations so far. We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice refridgerator
on May 20, 2026
Posted by: jabbassian
[This review was collected as part of a promotion.] Working great and recomended. I'm giving 4 stars because one of the doors has a slight ding and is not level with the other door.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 21, 2026
Good day, Jabbassian! Thank you for sharing your feedback! We’re glad to hear your refrigerator is working great and that you would recommend it. However, we’re sorry to learn about the door ding and the slight leveling issue. That’s not the experience we want for our customers.
Minor door alignment concerns can sometimes be adjusted through leveling or hinge calibration, but a ding on the door may require a service review to determine the best resolution. We recommend having a Frigidaire-authorized technician inspect it so they can properly assess and help correct the issue.
If you’d like assistance setting up service or exploring next steps, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Minor door alignment concerns can sometimes be adjusted through leveling or hinge calibration, but a ding on the door may require a service review to determine the best resolution. We recommend having a Frigidaire-authorized technician inspect it so they can properly assess and help correct the issue.
If you’d like assistance setting up service or exploring next steps, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Fridge!
on May 25, 2026
Posted by: Redlon
[This review was collected as part of a promotion.] A few years ago, we bought an LG refrigerator and since we've owned it, we've had the ice maker repaired 3 times. I got tired of spending good money for bad and found this Frigidaire fridge that satisified our spatial limitations. So far, it's been a great addition and we're looking for many trouble free years ahead!
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 25, 2026
Hello Redlon!
Thank you for taking the time to share your feedback regarding your Frigidaire Professional 23 Cu. Ft. Counter-Depth French Door Refrigerator model PRFC2383AF. We are delighted to hear that your new refrigerator has been a great fit for your space and that it has been a positive addition to your home. It’s especially wonderful to know that it is meeting your expectations for reliable performance and giving you confidence after your previous experience with another brand. Your satisfaction means a great deal to us, and we hope you enjoy many years of dependable, trouble-free use with your refrigerator.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire Professional 23 Cu. Ft. Counter-Depth French Door Refrigerator model PRFC2383AF. We are delighted to hear that your new refrigerator has been a great fit for your space and that it has been a positive addition to your home. It’s especially wonderful to know that it is meeting your expectations for reliable performance and giving you confidence after your previous experience with another brand. Your satisfaction means a great deal to us, and we hope you enjoy many years of dependable, trouble-free use with your refrigerator.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on May 25, 2026
Posted by: Pop24
[This review was collected as part of a promotion.] I love the French door counter depth refrigerator.
Everything is cold and the lighting is nice.
The only problem is, the water is not cold enough coming out of the dispenser. I need to add ice for cold glass of water. No mention of an adjustment to temperature for water dispenser. Otherwise it was a great choice!
Everything is cold and the lighting is nice.
The only problem is, the water is not cold enough coming out of the dispenser. I need to add ice for cold glass of water. No mention of an adjustment to temperature for water dispenser. Otherwise it was a great choice!
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 25, 2026
Hello Pop24!
Thank you for taking the time to share your feedback regarding your Frigidaire Professional 23 Cu. Ft. Counter-Depth French Door Refrigerator model PRFC2383AF. We also appreciate your comments regarding the water dispenser temperature. We understand your concern about the water not being as cold as expected, and your feedback is valuable as we continue to improve our products and customer experience. We truly appreciate your feedback and hope you continue enjoying your refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire Professional 23 Cu. Ft. Counter-Depth French Door Refrigerator model PRFC2383AF. We also appreciate your comments regarding the water dispenser temperature. We understand your concern about the water not being as cold as expected, and your feedback is valuable as we continue to improve our products and customer experience. We truly appreciate your feedback and hope you continue enjoying your refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 25, 2026
Dear our valued customer,
Thank you for your 5-star review and for sharing your experience with your French door counter-depth refrigerator. We’re glad to hear you’re enjoying the cooling performance and lighting, and that the unit has been a great choice for your home.
We appreciate your feedback regarding the water dispenser temperature. In many refrigerator designs, the water is stored in a reservoir inside the fresh food compartment, so its temperature may not be as cold as the freezer-cooled ice. We understand your preference for colder water and will share your feedback with our product team for consideration in future improvements.
We’re happy to hear you’re otherwise satisfied with your purchase, and thank you again for choosing our product.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your 5-star review and for sharing your experience with your French door counter-depth refrigerator. We’re glad to hear you’re enjoying the cooling performance and lighting, and that the unit has been a great choice for your home.
We appreciate your feedback regarding the water dispenser temperature. In many refrigerator designs, the water is stored in a reservoir inside the fresh food compartment, so its temperature may not be as cold as the freezer-cooled ice. We understand your preference for colder water and will share your feedback with our product team for consideration in future improvements.
We’re happy to hear you’re otherwise satisfied with your purchase, and thank you again for choosing our product.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com