Customer reviews from frigidaire.ca
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - Stainless Steel
Average customer rating
4.5
(622 Reviews)
Rating breakdown 622 reviews
5 Stars
389
4 Stars
176
3 Stars
29
2 Stars
13
1 Star
15
92%of customers recommend this product.
(
550 out of
596)
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - Stainless Steel
Customer Rating
5
Super four ! Super appareil
on February 6, 2026
Posted by: Grâce absolue
Excellent four que je recommande vivement! Excellent produit à recomande!
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, February 10, 2026
Thank you for your enthusiastic recommendation! We’re thrilled to hear that you’re enjoying your 30" Electric Range with EvenTemp® and that it’s meeting your expectations. Your feedback is greatly appreciated! If you have inquiries or assistance needed in the future, please don't hesitate to connect with us via phone call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Oven does not cook prperly
on February 9, 2026
Posted by: Dewolfetracy
Something does not seem right with my oven. It does not rmaintain the temperatures and does not cook properly.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, February 11, 2026
Thank you sharing your feedback to us regarding your 30" Electric Range with EvenTemp®. We’re sorry to hear that your oven does not appear to be maintaining temperature properly, and we understand how frustrating that can be when cooking results are affected.
Temperature inconsistency can sometimes be related to calibration settings, sensor performance, or heating element function. In some cases, a simple temperature calibration adjustment may resolve the concern; however, if the oven is not maintaining heat consistently, it may require inspection. If issue persists, please don't hesitate to reach out to us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
Temperature inconsistency can sometimes be related to calibration settings, sensor performance, or heating element function. In some cases, a simple temperature calibration adjustment may resolve the concern; however, if the oven is not maintaining heat consistently, it may require inspection. If issue persists, please don't hesitate to reach out to us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Frigidaire Range
on February 14, 2026
Posted by: Baker no more
I bought this about 6 months ago. Very disappointed. Like to bake, but the oven drops from 15 to 20 degrees when I open the door to take the cookie sheet out of the oven...less than 30 seconds. I have used a lot of ranges, but nothing as terrible as this one is! Do not buy..even if you are desperate!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, February 16, 2026
Thank you for sharing your feedback regarding your 30" Electric Range with EvenTemp®. We’re very sorry to hear that you’ve been disappointed with your baking experience.
We understand how frustrating it can be when oven temperatures fluctuate, especially if you enjoy baking. It may be helpful to note that when the oven door is opened—even briefly—heat will naturally escape, and a temporary temperature drop of 15–20 degrees can occur. The control system is designed to compensate and bring the oven back to the set temperature shortly after the door is closed.
If you’re experiencing uneven cooking or extended recovery times, we would recommend verifying that the unit is fully preheated before baking and minimizing the time the door remains open. If concerns continue, we would be happy to review your concern, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
We understand how frustrating it can be when oven temperatures fluctuate, especially if you enjoy baking. It may be helpful to note that when the oven door is opened—even briefly—heat will naturally escape, and a temporary temperature drop of 15–20 degrees can occur. The control system is designed to compensate and bring the oven back to the set temperature shortly after the door is closed.
If you’re experiencing uneven cooking or extended recovery times, we would recommend verifying that the unit is fully preheated before baking and minimizing the time the door remains open. If concerns continue, we would be happy to review your concern, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Amazing appliances and features
on February 15, 2026
Posted by: Badgyalriri09
Bought a builder home that came w the appliances and got to say they are amazing. Finished look is amazing.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, February 17, 2026
Hi Badgyalriri09,
Thank you for sharing your feedback! Congratulations on your new builder home — that’s exciting! We’re so glad to hear you’re enjoying the appliances and that the finished look is amazing. It’s wonderful when everything comes together to complement your new space.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.ca or call 1-800-265-8352, Monday–Friday, 8:30 AM – 8 PM (ET) and Saturday 9 AM – 6 PM (ET). We’re always happy to help!
— Reed
Thank you for sharing your feedback! Congratulations on your new builder home — that’s exciting! We’re so glad to hear you’re enjoying the appliances and that the finished look is amazing. It’s wonderful when everything comes together to complement your new space.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.ca or call 1-800-265-8352, Monday–Friday, 8:30 AM – 8 PM (ET) and Saturday 9 AM – 6 PM (ET). We’re always happy to help!
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Very disappointing
on February 24, 2026
Posted by: Frustrated Baker
Oven does not work properly, shuts off when you open the door during baking. Left front burner is red hot on simmer. I am told this is a common Frigidaire issue but did not see it in the reviews I perused prior to buying this range. I am told the range will not be replaced as it can be fixed but the part may take up to 4 months to arrive from the US. The range was purchased in November 2025. Very frustrated and disappointed.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, February 25, 2026
Hi there,
We’re very sorry to hear about your experience and understand how frustrating this situation must be, especially with a recently purchased range. We can see that you are working with our Customer Care Team toward a resolution, and we truly appreciate your patience while they assist you.
If the oven shuts off when the door is opened, please ensure the door is closing fully and that the door switch area is not obstructed, as an issue with the switch can interrupt operation. For the left front burner remaining red hot on simmer, please confirm the control knob is properly seated and turning smoothly. If the burner does not regulate heat, the surface element or infinite switch may require service. For safety, we recommend avoiding use of that burner until repairs are completed. You may also try resetting the range by turning the circuit breaker off for a few minutes, then restoring power.
We understand how concerning the wait time for parts can be and sincerely apologize for the inconvenience. Since your case is already in progress, we encourage you to continue coordinating directly with our Customer Care Team for updates and next steps. If you need additional assistance, you may also connect with our specialists via Live Chat at Frigidaire.ca or by calling 1-800-265-8352.
Thank you for your continued patience.
— Reed
We’re very sorry to hear about your experience and understand how frustrating this situation must be, especially with a recently purchased range. We can see that you are working with our Customer Care Team toward a resolution, and we truly appreciate your patience while they assist you.
If the oven shuts off when the door is opened, please ensure the door is closing fully and that the door switch area is not obstructed, as an issue with the switch can interrupt operation. For the left front burner remaining red hot on simmer, please confirm the control knob is properly seated and turning smoothly. If the burner does not regulate heat, the surface element or infinite switch may require service. For safety, we recommend avoiding use of that burner until repairs are completed. You may also try resetting the range by turning the circuit breaker off for a few minutes, then restoring power.
We understand how concerning the wait time for parts can be and sincerely apologize for the inconvenience. Since your case is already in progress, we encourage you to continue coordinating directly with our Customer Care Team for updates and next steps. If you need additional assistance, you may also connect with our specialists via Live Chat at Frigidaire.ca or by calling 1-800-265-8352.
Thank you for your continued patience.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good functional range
on February 25, 2026
Posted by: Jackfish
Bought it as pat of a Reno job as electric ranges go it does a good job. I am use to a gas cook top so this one takes longer to heat and cool.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, February 27, 2026
Hi there. Thank you for your feedback! We’re glad to hear that your new electric range is performing well as part of your renovation. We understand that switching from gas to electric can take some getting used to, and we’re happy it’s meeting your cooking needs.
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca