Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,048 Reviews)
Rating breakdown 1,048 reviews
5 Stars
707
4 Stars
206
3 Stars
53
2 Stars
28
1 Star
54
89%of customers recommend this product.
(
396 out of
447)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
Does a Great job & Easy to Use
on March 5, 2026
Posted by: Kwan
I Like the Washer, glad I bought it. I hope it lasts longer than my last one.
Written by a customer while visiting manufacturer
Customer Rating
4
Buena compra
on March 7, 2026
Posted by: Pedro 61
from Cayey, Puerto Rico
Recomiendo totalmente este equipo. Es muy eficiente.
Written by a customer while visiting manufacturer
Customer Rating
1
Washer is a lemon
on March 7, 2026
Posted by: Wombat
from Terre Haute Indiana
Had problems with it from day one. Tech has postponed repair/replacement visit two times so far. Store we got it from hasn't been very honest either. Wasn't able to attach videos of problems.
Response from manufacturerBy Tierra, Haier_Appliances, March 9, 2026
We'd like to assist with your washer not operating properly. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting manufacturer
Customer Rating
3
Basic Washer
on March 9, 2026
Posted by: bensjam
from New Hampshire
It does what it's supposed to. It's a basic washer. The only issue I have is the clothes does not wring out well enough. It doesn't come out soaking wet but I need to add additional time while drying.
I would recommend this to a friend!
Response from manufacturerBy Adrian, GE_Appliances, March 10, 2026
We are happy that your washer is cleaning as expected. We advise running an additional Drain & Spin cycle once your wash cycle has completed if the clothing items are too wet. Running this cycle in addition to the regular wash cycle will help with drying time.
Written by a customer while visiting manufacturer
Customer Rating
4
GOOD WASHER
on March 10, 2026
Posted by: Steel Magnolia
from Talihina, OK 74571
I've enjoyed a year of good service from this washer.
However, it's quite loud while operating and SOME loads produce a high pitched tone while spinning. No serious problems, I never overload it.
However, it's quite loud while operating and SOME loads produce a high pitched tone while spinning. No serious problems, I never overload it.
I would recommend this to a friend!
Response from manufacturerBy Don, Haier_Appliances, April 2, 2026
It's no surprise that you're enjoying the cleaning performance from this model! This large capacity washer can easily handle 15 lbs. of laundry which saves you time on laundry day. We’d like to assist with your washer’s sound level. It’s extremely important that the washer is properly leveled and all 4 leveling legs are firmly on an even floor space. This will help to ensure a quieter operation. You can find instructions on leveling and additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110.
Written by a customer while visiting manufacturer
Customer Rating
5
Good machine
on March 11, 2026
Posted by: Tatersalad723
from Chandler, IN
I've had it for a week now and so far it's been a great washer! Makes a funny sound when it's washing but it's doing a good job! It has a lot of good features on it more than my last one which was 25 years old!
I would recommend this to a friend!
Response from manufacturerBy Don, Haier_Appliances, April 2, 2026
One of the features that makes this washer great is Cold Plus! When selected, Cold Plus adjusts the wash action to achieve a great clean on any wash cycle while saving up to 90% on energy costs. We'd like to provide some information on your new washer's sounds. Newer washers use newer technology so the sounds may be different from your prior washer. You can find a description for your washer's sounds on pg. 27 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf.
Written by a customer while visiting manufacturer
Customer Rating
5
Love the simplicity
on March 13, 2026
Posted by: Dave1
from Wa
Great combo, both machines work great. Didn't want anything too complicated
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Decent machine BUT LOUD
on March 15, 2026
Posted by: RACuser479
from Van Buren, AR
I bought this at the beginning of Feb so a month ago, and it washes but it's SOOO loud. I live in a manufactured home so the walls are thin. Its buzzed startles me constantly!
I would recommend this to a friend!
Response from manufacturerBy Dianna, Haier, March 18, 2026
The end-of-cycle sound on your washer cannot have the volume reduced or disabled. We will pass your feedback on this signal along to our product team for review.
In the manual on page 27 at the link- https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf, are the normal sounds that you will hear coming from your washer unit. If you find the sound are not normal coming from your washer, we recommend scheduling an appointment with our Bodewell Service Team by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service.
In the manual on page 27 at the link- https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf, are the normal sounds that you will hear coming from your washer unit. If you find the sound are not normal coming from your washer, we recommend scheduling an appointment with our Bodewell Service Team by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting manufacturer