Customer reviews from Airo Comfort
Airo Comfort - 12.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Average customer rating
4.5
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,164
4 Stars
383
3 Stars
114
2 Stars
36
1 Star
61
Customer Reviews for Airo Comfort - 12.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Customer Rating
4
Portable AC
on May 26, 2026
Posted by: Evelyn O
I love the fact that its so convenient due to just rolling it to where you want it. So far it works great. Love also that its 2 in 1 AC AND humidifier.
Written by a customer while visiting Airo Comfort
Customer Rating
1
Noisier Than The View
on May 26, 2026
Posted by: Jeffrey H
I received this unit on April Seven & installed on April Thirteenth.
On start up this unit made very loud noises and would repeat the same noise periodically every 30 minutes. Had Bother In-Law look at it and he thinks it needs freon. He didn't think it was leaking because it is cooling, but that maybe they didn't properly charge the unit.
Still trying to get help repairing and or replacing/refunding.
On start up this unit made very loud noises and would repeat the same noise periodically every 30 minutes. Had Bother In-Law look at it and he thinks it needs freon. He didn't think it was leaking because it is cooling, but that maybe they didn't properly charge the unit.
Still trying to get help repairing and or replacing/refunding.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Airo air conditioner unit
on May 25, 2026
Posted by: Kristiana W
So far, so good. Only have used the product for 2 days but it seems to be working nicely, keeping my house cool. The installation into the window went smoothly and instructions were straight forward.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Great little ac
on May 25, 2026
Posted by: Seth F
Great things come in small packages. This ac was the same size as our other ac but the power that comes from it is amazing.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Easy install
on May 25, 2026
Posted by: Devon D
Easy install and directions were easy to understand
Written by a customer while visiting Airo Comfort
Customer Rating
5
It work.
on May 25, 2026
Posted by: Adriana R
It works very well. It was easy to install, and the instructions are easy to read.
It cooled down the room in a short time.
I liked it very much.
It cooled down the room in a short time.
I liked it very much.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Easy set up
on May 25, 2026
Posted by: John M
Set up was very easy unlike previous portable units I purchased from other brands
Written by a customer while visiting Airo Comfort
Customer Rating
4
Easy installation
on May 24, 2026
Posted by: Ronald R
Easy installation. Once you open the box, the bottom of the cardboard is not attached, so lift the cardboard, not the unit! Didn't turn it on yet, but it could not have been an easier set up.
Written by a customer while visiting Airo Comfort