Customer reviews from Airo Comfort
Airo Comfort - 12.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Average customer rating
4.5
(849 Reviews)
Rating breakdown 849 reviews
5 Stars
583
4 Stars
179
3 Stars
49
2 Stars
16
1 Star
22
Customer Reviews for Airo Comfort - 12.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Customer Rating
5
Simple set up
on August 10, 2025
Posted by: Jordan H
This unit was a breeze to set up. Instructions were clear. 10 minutes in and it's in the window ready to be turned on.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Works well
on August 10, 2025
Posted by: Cara R
Product works well, both as air conditioner and dehumidifier.
Written by a customer while visiting Airo Comfort
Customer Rating
4
Good product
on August 10, 2025
Posted by: Jesus L
Good product let’s see if work like instructions says
Written by a customer while visiting Airo Comfort
Customer Rating
5
Airo portable air conditioner.
on August 10, 2025
Posted by: Russell W
Runs perfectly. Quite. Need to drain often.
Written by a customer while visiting Airo Comfort
Customer Rating
1
mechanical issue
on August 10, 2025
Posted by: Kelly F
the ac unit is malfunctioning. it’s squeaky while running and sounds like a fan is going to explode. the unit will make a very loud “spinning” sound and then shut off. this happens many times throughout the day.
Written by a customer while visiting Airo Comfort
Customer Rating
4
A/c
on August 11, 2025
Posted by: Greg O
Our first unit was defective, hopefully this one is be.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Going from 5,000 BTU to 14,000 BTU
on August 11, 2025
Posted by: James A
I have an 800 square foot 100 year old farmhouse that I have been trying to cool with 2 5,000 BTU units and have upgraded to 14,000 for the living room and kitchen unit. Hopefully this will be enough for the house to keep cool.
Written by a customer while visiting Airo Comfort
Customer Rating
4
Generally Good
on August 11, 2025
Posted by: Scott L
Like the unit and it performs well. Have periodic loud rattle which appears to come from connection between unit and exhaust vent. As soon as I disconnect the vent rattle stops. Will try different options to eliminate rattling.
Written by a customer while visiting Airo Comfort