Customer reviews from Airo Comfort
Airo Comfort - 12.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Average customer rating
4.5
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,164
4 Stars
383
3 Stars
114
2 Stars
36
1 Star
61
Customer Reviews for Airo Comfort - 12.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Customer Rating
4
1st blow smells like fish
on August 14, 2026
Posted by: Catalina C
When you first turn it on, it smells fishy but it's nice and cool and helps keep a room cold
Written by a customer while visiting Airo Comfort
Customer Rating
4
Airo 12,000 BTU
on August 14, 2026
Posted by: Adrienne L
Our central a/c broke, so I purchased this unit to cool down our master bedroom. Was not too difficult to install- looked at u-tube as written instructions were a bit unclear. Currently room is cool. Hoping it will “do the trick” so I can sleep.
Written by a customer while visiting Airo Comfort
Customer Rating
4
Portable room A/C, AC 14 MWS
on August 14, 2026
Posted by: Carl C
I bought one recently--works so well, I've just bought another one.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Easy registration
on August 14, 2026
Posted by: Rodna H
It was really easy to register my new air conditioner!
Written by a customer while visiting Airo Comfort
Customer Rating
5
Powerful
on August 14, 2026
Posted by: Suzanne N
This unit has a lot more power than I thought it would to cool a large room, but it is noisy.
Written by a customer while visiting Airo Comfort
Customer Rating
4
Needs longer exhaust tube
on August 14, 2026
Posted by: Jun M
In order to get to window a longer exhaust tube needed. Or have additional tubes available to extend distance. Allows better location placement. Good attachment clamp needed to extend tube.
Written by a customer while visiting Airo Comfort
Customer Rating
4
Not a complaint, I need a bigger vent hose.
on August 13, 2026
Posted by: Steve C
I don’t see them in the website. Does any brand fit it?
Written by a customer while visiting Airo Comfort
Customer Rating
5
Easy to install
on August 13, 2026
Posted by: Fred P
Cools quickly, very quiet, was easy to install, and came with everything needed (ie weatherstripping).
Written by a customer while visiting Airo Comfort