Customer reviews from Airo Comfort
Airo Comfort - 12.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Average customer rating
4.5 out of 5
4.5
(1,758 Reviews)
Open Ratings Snapshot
Rating breakdown 1,758 reviews
5 Stars
1,164
4 Stars
383
3 Stars
114
2 Stars
36
1 Star
61
Best Buy Privacy Policy
Customer Reviews for Airo Comfort - 12.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Customer Rating
5 out of 5
5
10000 btu air conditioner
on August 15, 2026
Posted by: Evan P
Blows ice cold solid unit so far
Written by a customer while visiting Airo Comfort
Customer Rating
3 out of 5
3
Unsure
on August 15, 2026
Posted by: Steve M
Turned it on this morning, and couldn't adjust anything but timer. It was like the control panel and remote were locked out.
Written by a customer while visiting Airo Comfort
Customer Rating
4 out of 5
4
Awesome warranty
on August 15, 2026
Posted by: Imamu B
Wow I just got my product and they like immediate feedback. Hope it works great.
Written by a customer while visiting Airo Comfort
Customer Rating
5 out of 5
5
Nice unit!
on August 15, 2026
Posted by: Tammy S
Works well!
Written by a customer while visiting Airo Comfort
Customer Rating
4 out of 5
4
Portable sir
on August 14, 2026
Posted by: Teresa L
Pretty powerful. Good little unit for a small area.
Written by a customer while visiting Airo Comfort
Customer Rating
5 out of 5
5
Thank you!
on August 14, 2026
Posted by: Grace F
Airo air conditioning has made our upstairs room livable again! Thank you!
Written by a customer while visiting Airo Comfort
Customer Rating
3 out of 5
3
Air conditioning
on August 14, 2026
Posted by: Emma R
Air conditioner worked great, I left for vacation and unplugged it, returned and turned it back on, however it’s not cooling down my space anymore. Before leaving it unused for a while it was amazing and cooled my whole place down. Unfortunately that’s not the case anymore.
Written by a customer while visiting Airo Comfort
Customer Rating
4 out of 5
4
AC easy installation
on August 14, 2026
Posted by: Jose E
Installation and setup for the AC was straightforward
Written by a customer while visiting Airo Comfort
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