Customer reviews from Airo Comfort
Airo Comfort - 12.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Average customer rating
4.5 out of 5
4.5
(1,758 Reviews)
Open Ratings Snapshot
Rating breakdown 1,758 reviews
5 Stars
1,164
4 Stars
383
3 Stars
114
2 Stars
36
1 Star
61
Best Buy Privacy Policy
Customer Reviews for Airo Comfort - 12.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Customer Rating
5 out of 5
5
So far, so good
on July 17, 2025
Posted by: Carolyn C
Looks amazing! Great experience with unboxing. Looks sleek!
Written by a customer while visiting Airo Comfort
Customer Rating
5 out of 5
5
Great AC!
on July 17, 2025
Posted by: Raphael D
Simple to get out of the box and set up. Performance seems solid and looks sleek too.
Written by a customer while visiting Airo Comfort
Customer Rating
4 out of 5
4
My review
on July 17, 2025
Posted by: Brittany S
When I scanned the QR code it didn't load and struggled to load , I then had to type it in to Google and it still stalled a little to load but after refreshing the page it finally loaded.
Written by a customer while visiting Airo Comfort
Customer Rating
5 out of 5
5
No issues
on July 17, 2025
Posted by: Luis E
Thank you
Written by a customer while visiting Airo Comfort
Customer Rating
5 out of 5
5
Just installed seems to be working great!
on July 17, 2025
Posted by: Loretta S
Hopefully this airo will be better than the lg that only lasted 2 years!
Written by a customer while visiting Airo Comfort
Customer Rating
5 out of 5
5
So far...so good
on July 16, 2025
Posted by: Teresa G
The instructions are to fill out the warranty paperwork before you even plug the unit in...so my review of the product is ...magic packaging...I couldn't think how I was gonna lift a 65 lb unit our of a box more than half my height..the majority of the box just lifted off the base! I folded the top part of the box, in case I need to return. Relief and easy! The setup instructions are pretty straightforward and seems like it'll be a piece of cake to just plug in and go. Can't wait for the 24 hrs upright and out of box to be done do my house can start to cool off!
Written by a customer while visiting Airo Comfort
Customer Rating
3 out of 5
3
Air conditioner performance
on July 16, 2025
Posted by: Kapreena S
I had no issues within the first 2 months of using this portable air conditioner. Recently I’ve had some issues with it that I’m trying to get resolved.
Written by a customer while visiting Airo Comfort
Customer Rating
5 out of 5
5
Easy install
on July 16, 2025
Posted by: Sandra S
Heavy duty unit that saved my life! Easy installation. Started cooling the room immediately! Unit is quiet and does the job!
Written by a customer while visiting Airo Comfort
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