Customer reviews from Airo Comfort
Airo Comfort - 12.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Average customer rating
4.5
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,164
4 Stars
383
3 Stars
114
2 Stars
36
1 Star
61
Customer Reviews for Airo Comfort - 12.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Customer Rating
5
N/A
on March 15, 2026
Posted by: Larry F
I have not turned the unit on as it stated to complete registration.
However, everything is going good thus far.
Written by a customer while visiting Airo Comfort
Customer Rating
5
AIRO COMFORT14,000 BTU
on March 13, 2026
Posted by: Victoria R
I hope it works as advertised online.easy online purchase. Easy warranty registration
Written by a customer while visiting Airo Comfort
Customer Rating
5
Air conditioner
on March 13, 2026
Posted by: Lavelle L
Looks good so far. Easy to assemble with the included parts.
Written by a customer while visiting Airo Comfort
Customer Rating
1
AC does not work
on March 12, 2026
Posted by: Meredith W
I've tried to empty the water but just drops come out. If I set it to fan it will only run for between 2 minutes and 4 hours but I need it to be reliable and not get stuck only with 2 minutes of run time in 114 heat.
Can you tell me how to fix this so it can be a fan and an air conditioner? Can't get fan or a/c to work
Written by a customer while visiting Airo Comfort
Customer Rating
3
Remote
on March 10, 2026
Posted by: Jackie D
You have to do the survey to register for the warranty and the remote doesn’t work.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Works great so far
on March 10, 2026
Posted by: Celia H
We’ve only had it for a few days now but the set up was simple and it works really well.
Written by a customer while visiting Airo Comfort
Customer Rating
5
It’s still New
on March 8, 2026
Posted by: Mamie K
We bought it for a 500 SQ Ft room and it actually does really good for the first use.
Written by a customer while visiting Airo Comfort
Customer Rating
4
Air conditioner unit
on March 8, 2026
Posted by: Jordan D
I haven't tried it yet but getting it shipped and unboxing the unit looks really nice and big but well see how it runs when I set it up and plug it in.
Written by a customer while visiting Airo Comfort