Customer reviews from Airo Comfort
Airo Comfort - 12.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Average customer rating
4.5
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,164
4 Stars
383
3 Stars
114
2 Stars
36
1 Star
61
Customer Reviews for Airo Comfort - 12.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Customer Rating
1
Rattling noise
on April 14, 2026
Posted by: Patrice B
I thought the ac and was using the fan option with no problems. When it got hot enough to switch to the ac, there’s been a nonstop rattling noise that sounds like construction. It’s loud and keeps me up.
Written by a customer while visiting Airo Comfort
Customer Rating
2
No documents to really explain how to use it
on April 13, 2026
Posted by: Cheryl S
Thanks but there isn’t enough instruction to use it. No app and I can’t find any videos.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Very solid AC!
on April 12, 2026
Posted by: Kyle R
Solid AC and very easy installation, even with a narrow window.
Written by a customer while visiting Airo Comfort
Customer Rating
5
First Use
on April 12, 2026
Posted by: Lisa M
I've just set up the unit and it's blowing cold air. Once we can see how it cools the space I'll give a review.
Written by a customer while visiting Airo Comfort
Customer Rating
5
first use
on April 11, 2026
Posted by: Michael M
this is my first time with this product, so i'm hoping it goes well
Written by a customer while visiting Airo Comfort
Customer Rating
4
Noisy but cools quickly
on April 11, 2026
Posted by: Walker L
So far so good. MUCH noisier than expected. Cooled our living room very quickly though.
Written by a customer while visiting Airo Comfort
Customer Rating
5
So far great but waiting 24 hours
on April 10, 2026
Posted by: Curt K
Very simple to assemble. Have not been able to turn it on due to waiting 24 hours per the instructions.
Written by a customer while visiting Airo Comfort
Customer Rating
5
So far
on April 10, 2026
Posted by: Jennifer P
So good!! I can’t comment on how well it works because it says to register it before I use it. The quality of it looks great, instructions are easy to read, and I love having a remote. Thank you
Written by a customer while visiting Airo Comfort