I received this machine as a gift, and I am very very happy to have this as my first machine. Its very easy to thread; it has a diagram printed on the machine that shows how it is supposed to be threaded. This is definitely a beginner's machine, as I have a very hard time sewing through more than two layers of fabric. The upper tension is also very difficult to get just right (the tension is supposed to be between 3 and 5, and I have mine set to 7 or 8). This is a decent machine, but not good for certain projects.
No, I would not recommend this to a friend.
Response from singer.comBy Connie, Customer Care, January 3, 2021
Hello, Thank you for sharing your feedback. We’re sorry the Singer Fashion Mate model 3342 sewing machine didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share.
Too hard to use -the thread wouldn’t stay in and the stitches weren’t changeable
No, I would not recommend this to a friend.
Response from singer.comBy Sherry, Customer Care, August 16, 2022
Your review is very concerning to us and we sincerely apologize for the issues you've had with this machine. Our goal is for you to have the best sewing experience possible, and we would love the opportunity to work with you to resolve any issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.