Customer reviews from singer.com
Singer - 3342 Fashion Mate Sewing Machine - White
Average customer rating
3.9
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
64
4 Stars
15
3 Stars
8
2 Stars
5
1 Star
20
74%of customers recommend this product.
(
46 out of
62)
Customer Reviews for Singer - 3342 Fashion Mate Sewing Machine - White
Posted by: P Quince
Verified Purchase:Yes
First machine I received clanked when I stitched.
After trouble shooting with you, had to send it back.
Received a replacement. It did not clank, but the stitching was off. After trouble shooting with you, it has to be sent back.
My concern, is where is the “quality control” ?
I am hoping 3rd is a charm.
If not…..no more returns for replacement. I’ll ask for a refund.
This should not be happening. I have always used Singer machines, but this experience has me questioning just how good they are these days.
After trouble shooting with you, had to send it back.
Received a replacement. It did not clank, but the stitching was off. After trouble shooting with you, it has to be sent back.
My concern, is where is the “quality control” ?
I am hoping 3rd is a charm.
If not…..no more returns for replacement. I’ll ask for a refund.
This should not be happening. I have always used Singer machines, but this experience has me questioning just how good they are these days.
No, I would not recommend this to a friend.
Response from singer.comBy Velma, Customer Care, February 12, 2023
Thank you for your review and allowing us the opportunity to provide a positive experience. I am showing our representatives have been assisting you with your machine issues. If you need further assistance, please reply directly to the representative you have been working with. Thank you again.
Response from singer.comBy Velma, Customer Care, February 7, 2023
We’re so sorry that the Singer Fashion Mate model 3342 sewing machine did not meet your expectations. If you would like to provide us with details of your issues we would greatly appreciate it. Your input is very important to us. You may contact our Customer Care team at: https://www.singer.com/email-us . Thank you.
Written by a customer while visiting singer.com
Customer Rating
5
I’ve fallen in love with sewing again!
on May 16, 2023
Posted by: Anonymous
from Martinsville VA
Gender:Female
[This review was collected as part of a promotion.] Since I received the SINGER Fashion Mate 3342, I’ve fallen in love with seeing again!! I was an avid seamstress as a teenager back in the ‘60s. I made just about all my dresses then. I haven’t sewn much since then. I needed to hem several pair of work pants for my husband so when this machine arrived, I got right on it. This machine is simple to thread and operate. The instruction manual was missing, but I found very good tutorials on YouTube and was able to get to sewing right away.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5
The training video makes a world of difference!
on June 18, 2023
Posted by: TheMaven
from Louisville, KY
Gender:Female
[This review was collected as part of a promotion.] Thirty-plus years ago, I tried sewing and was a horrible student. I gave up because I just didn't get it. The machine I was using kept breaking needles, and there was no manual, and this was in the days before Internet and YouTube. I admit that I was very intimidated, so I first watched the tutorial video on the product page a couple of times. Just seeing up close how to wind a bobbin and thread the needle gave me the courage to start sewing.
The machine has color-coded guided pathways to help you know how to route the thread depending on whether you are winding a bobbin or sewing. The hand wheel has arrows printed around it to remind you to always turn it toward yourself - and the video tutorial reinforces that, as well. I was unhappy that there is no printed manual, and I ended up printing the PDF version. I wanted a simple project to boost my confidence, and I decided on some simple tube-shaped catnip toys after finding a free pattern online. Then I dug out some fabric scraps, pressed them, cut out 3 sets of pieces, and then went to prepare the machine. I unpacked everything, and then carefully followed the instructions to wind a bobbin and thread the needle. After sewing a few practice seams, I sewed three tubes! Despite using thread that was more than 30 years old, the machine works so much better than the one I remember. It is smooth, quiet, powerful, and loaded with features and accessories to help a true beginner like me get something done. Hats off to Singer for the video tutorial - it was exactly what I needed to have the courage to begin sewing.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: ChefK
from Tampa, FL
Verified Purchase:Yes
I had a 20-yr. old Singer I loved, but when I got it out to make COVID-19 masks, the presser foot stayed in the down position. The plastic part that needs replacing cannot be done right now due to the repair shops being closed. I found this model and the automatic needle threader was a feature I didn't even know about before I looked on the Singer website! It saved so much time getting the thread in the needle as I changed thread 4-5 times making masks. I love this sewing machine and will be using it for many years to come, for everything from new clothes to hemming to costumes!
Written by a customer while visiting singer.com
Posted by: Ashlee
from Lutz, Florida
Verified Purchase:Yes
This Machine came quick! I've named her Maxine. Im a nurse in an ER and my team needed hats and masks. I used to sew but my machine was not up to the task. I bought this one and it's a joy to use. Easy to thread and the different stitches are so fun - settings are Versatile for any kind of fabric. Thank you for the fast delivery!
Written by a customer while visiting singer.com
Customer Rating
1
Want to return but can't get Singer to respond to my emails!
on May 6, 2020
Posted by: Unhappy
from Ventura, CA
Verified Purchase:Yes
Machine has an issue with the top tension. Tried to contact Singer for the issue and never heard back so bought another machine elsewhere. I have tried to contact Singer 3 times now to return and can't get them to respond with a return authorization so I can get my money back.
Written by a customer while visiting singer.com
Posted by: Jax
from Orlando Florida
Verified Purchase:Yes
I am a 1st time sewer. I've wanted to learn since I was a teenager & COVID-19 has given me plenty of time to finally sit down & do so. My Singer Fashion Mate 3342 is an awesome machine since I'm a 1st time user. I've been helping make mask, I've made my own pillow, I'm learning how to make a dress. I mostly am learning so I can make my own Cosplay outfits & fun Nerdy originals that no one else will have.
Written by a customer while visiting singer.com
Customer Rating
5
Wonderful machine! So glad I have it!
on July 26, 2020
Posted by: Dana
from Cincinnati ohio
We bought this sewing machine for my 10 year old and I know very little about sewing machines. I was worried that I would not be able to help her to get started but this machine has been amazing! We have not had any troubles. It was easy to get going and we are really enjoying learning together. We searched many different kinds and read every review and it was hard to figure out what to get. I am so glad that we got this machine. It is wonderful!
I would recommend this to a friend!
Response from singer.comBy Grace, Customer Care, July 29, 2020
Dear Dana,
Thanks for the awesome review! We’re happy to hear we hit the mark for your daughter. Come back and see us soon.
Thanks for the awesome review! We’re happy to hear we hit the mark for your daughter. Come back and see us soon.
Written by a customer while visiting singer.com