Customer Reviews for Singer - 3342 Fashion Mate Sewing Machine - White
Customer Rating
5
Excellent Product
on May 5, 2023
Posted by: Mackster
from McKee, KY
Gender:Male
[This review was collected as part of a promotion.] I really like the Singer Fashion Mate 3342 sewing machine. Easy to set-up and easy to operate. Instructions are easy to follow (can locate step by step instructions on Youtube). Portable and has everything a person needs to get started crafting and creating wonderful items. I am very impressed with the sewing machine, has everything anyone could ever want in a great sewing machine. Clean and sleek looking design also. I would definitely recommend the Singer Fashion Mate to every one wanting a fun and inventive sewing machine. I love this sewing machine.
[This review was collected as part of a promotion.] I was looking for a sewing machine and this one is perfect. It is portable and isn't heavy at all. It includes many things that you will need to create what you want. This is perfect for beginners and experts alike.
[This review was collected as part of a promotion.] I am so pleased with this sewing machine. I wanted something not to complicated to use with my daughter and this is perfect. It has a lot of extras included so you don’t have to purchase separately. I definitely recommend if you are looking for a nice machine that you don’t have to read a book to use.
[This review was collected as part of a promotion.] Fantastic sewing machine it's something I have needed for quite a while now I have not had a sewing machine in more than 5 years I use he's so a lot a few years ago now that I have a new sewing machine and she's very easy to use it comes with instructions it shows us great decision it is easy to put the bobbits I am going to start working it's definitely going to make things easier for me no matter if it is hemming some pants or making a quilt
[This review was collected as part of a promotion.] I absolutely love this SINGER - Fashion Mate™ 3342 Sewing Machine, it’s really easy to use this sewing machine, I use this for all my craft works and I really enjoy using it. You can choose from a variety of stitches like basic sewing or decorative sewing and it’s very lightweighted as well.
First machine I received clanked when I stitched. After trouble shooting with you, had to send it back. Received a replacement. It did not clank, but the stitching was off. After trouble shooting with you, it has to be sent back. My concern, is where is the “quality control” ? I am hoping 3rd is a charm. If not…..no more returns for replacement. I’ll ask for a refund. This should not be happening. I have always used Singer machines, but this experience has me questioning just how good they are these days.
No, I would not recommend this to a friend.
Response from singer.comBy Velma, Customer Care, February 12, 2023
Thank you for your review and allowing us the opportunity to provide a positive experience. I am showing our representatives have been assisting you with your machine issues. If you need further assistance, please reply directly to the representative you have been working with. Thank you again.
Response from singer.comBy Velma, Customer Care, February 7, 2023
We’re so sorry that the Singer Fashion Mate model 3342 sewing machine did not meet your expectations. If you would like to provide us with details of your issues we would greatly appreciate it. Your input is very important to us. You may contact our Customer Care team at: https://www.singer.com/email-us . Thank you.
This is an amazing machine for a beginner - I love the "maps" on it, telling how to fill the bobbin, and how to thread the machine - just follow the map and you don't have to look up directions each time you change thread or fill a bobbin! The clear cover on the bobbin case is another plus - you can see how much bobbin thread is left, and won't run out as a "surprise". Very nice features, I would recommend this to a new sewist.
I would recommend this to a friend!
Response from singer.comBy Sherry, Customer Care, September 12, 2022
Thank you sew much for the 5 stars and for taking the time to write your review. We really appreciate you for sharing your experience with other shoppers.
Too hard to use -the thread wouldn’t stay in and the stitches weren’t changeable
No, I would not recommend this to a friend.
Response from singer.comBy Sherry, Customer Care, August 16, 2022
Your review is very concerning to us and we sincerely apologize for the issues you've had with this machine. Our goal is for you to have the best sewing experience possible, and we would love the opportunity to work with you to resolve any issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.