I received this product as part of a rewards program from my health insurance. The package arrived with no visible signs of damage. However, when we attempted to connect the sound bar to our TV, the only noise that could be heard was a low buzzing sound. The unit was unresponsive to both the included remote (yes, the battery was installed) and the buttons on the unit itself. Additionally, the included DC power cord fit losely in the corresponding port and after several attempts to unplug and replug the cord in, the unit briefly caught fire. Needless to say, I am seeking a return. Hopefully, I just got a defective unit.
I had been meaning to put this soundbar up for a while and was so happy to see it was a perfect fit right under the TV. The product itself has been working well, is easy to connect, and has wonderful sound quality. I was also glad to see it fit well on my wall without taking up too much room and being an eyesore. Definitely a 10/10 product in both design and mechanics, would recommend.