Customer reviews from Zwilling.com
ZWILLING - Sorrento 27 oz. Teapot - Clear
Average customer rating
4
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for ZWILLING - Sorrento 27 oz. Teapot - Clear
Customer Rating
5
Gorgeous teapot
on December 12, 2020
Posted by: Anni30
Frequency of use:Daily
[This review was collected as part of a promotion.] The design of this teapot is stunning! I’ve been using it daily since I got it with the warmer and I can’t imagine going back to any other tea pot as the quality is outstanding!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: Rashmi
Frequency of use:Daily
Verified Purchase:Yes
What a beautiful teapot! I drink a lot of tea through out the day and this is just perfect! I am planning to order a few more to gift them to my friends.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
2
Pot cracked near handle
on February 11, 2025
Posted by: AndersF
It's a beautiful teapot but the glass cracked where the handle meets the pot. This seems like a product defect.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, February 13, 2025
Thank you for your review and for your feedback. We’re terribly sorry for your experience as this is not common. At ZWILLING, we stand behind the quality of our products. All our products carry a limited lifetime warranty. Please visit our Support Center for warranty claim processing where you will be able to initiate a warranty claim and receive further instructions. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html If you have any questions or concerns regarding our warranty process, please do not hesitate to reach out to our customer service team. Our dedicated representatives are available to assist you in any way possible.
Written by a customer while visiting Zwilling.com