Customer Reviews for Henckels - Solution 15-pc Knife Block Set with Prep Knife - Walnut
Customer Rating
2
Insufficient Block Space
on December 29, 2025
Posted by: br24
Nice quality knives, but they don’t fit in the block. Only one medium-sized slot in the top portion, but the 6-inch utility and 5.5-inch prep knives both don’t fit into the 3 smaller slots provided. Doesn’t appear to be a manufacturing defect as my block looks exactly like the one pictured here, so seems to just be poor design for this specific set.
If I could give a one star, I would. Knives are thin, flimsy, and have no weight to them. I’m genuinely so disappointed. I don’t remember this brand of knives being so cruddy, it feels like I got a knock-off version. My mom owned this brand of knives for my whole life, I don’t know how this could have happened. Don’t purchase, don’t waste your money (and hopes).
Response from HENCKELSBy Consumer Relations, November 28, 2025
Thank you so much for taking the time to share your experience. We’re truly sorry to hear that your knives didn’t meet your expectations in terms of weight and feel. Henckels knives do vary in design, weight, and construction across collections, and in some cases a particular style may not have the heft or balance a customer prefers. We understand how disappointing that can be, especially when the experience doesn’t match what you were hoping for.
We genuinely appreciate your feedback, it helps us continue refining our products and better meet the needs of our customers. If you ever have questions about choosing a knife style that may be a better fit for you, or if there’s anything else we can assist with, our Customer Service team is always happy to help at hello@henckels.com.