Customer reviews from HENCKELS
Henckels - BBQ 2-pc Grill Topper And Basket Set - Stainless Steel
Average customer rating
3.7
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Henckels - BBQ 2-pc Grill Topper And Basket Set - Stainless Steel
Customer Rating
1
Bad product
on July 14, 2026
Posted by: Warp factor 5
I see this product gets a five star rating. I would give it a zero rating. what happens when we use it is, as soon as you put fish or some kind of meat on it it warps a lot and lifts opposite ends of itself away from the heat and that causes the food to cook unevenly because the two ends of it are elevated away from the fire and two ends are right on the grill. I have tried to find ways to avoid this, cooking at lower temperatures, putting thew two picks together on top of each other but ti does it every time. After it cools, it sits back down again as if it never happened. the metal is just too thin and there's obviously some stress built into the metal.
Response from HENCKELSBy Consumer Relations, July 15, 2026
Thank you for sharing your feedback with us. We’re sorry to hear about your unsatisfactory experience, and we would like the opportunity to turn this around.
We have reached out to you regarding your concerns and kindly ask that you get back to us at a time convenient for you so we can further assist. If you have not seen our communication, please ensure it did not filter to your spam or junk folder.
Alternatively, you are welcome to reach out to us and provide case #01808828, and a member of our support team will be happy to assist.
We have reached out to you regarding your concerns and kindly ask that you get back to us at a time convenient for you so we can further assist. If you have not seen our communication, please ensure it did not filter to your spam or junk folder.
Alternatively, you are welcome to reach out to us and provide case #01808828, and a member of our support team will be happy to assist.
Written by a customer while visiting HENCKELS
Customer Rating
5
Perfect
on June 21, 2025
Posted by: john27
from Orange County, ca
I have had grill topper before, never as nice as these. An incredible value, I wish I could find some info on how to keep them in tip top shape, for now I clean them with ordinary dish soap which works well.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
5
A favorite of the Grill Master
on July 2, 2024
Posted by: bulldog mom
We love to cook our entire meal out on the grill all summer. These baskets allow us to do veggies, fruit and fish which sometimes fall through the grill grates. We have used other grill "baskets" in the past which were more like a mesh design but they were impossible to clean and food always stuck to them. These are stainless steel, cook very evenly and easy to clean. Between the 2 they are perfect sizes. We use them all the time!
I would recommend this to a friend!
Written by a customer while visiting HENCKELS