Customer reviews from Zwilling.com
ZWILLING - Madura Plus Forged 8-inch Nonstick Fry Pan - Black
Average customer rating
4.7
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
124
4 Stars
11
3 Stars
2
2 Stars
2
1 Star
6
87%of customers recommend this product.
(
110 out of
127)
Customer Reviews for ZWILLING - Madura Plus Forged 8-inch Nonstick Fry Pan - Black
Posted by: desertgirl02
Verified Purchase:Yes
Have only used three times. That said everything slides right out and cooks evenly. I especially like the handle with no screws, easy to handle and clean. I'm saving for more like this fry pan.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: Donald Jr
Frequency of use:Daily
Verified Purchase:Yes
Have always purchased their knives but tried this pan for full-proof fried eggs and extremely satified!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Pan does not hold up. Coating is disintegrating.
on December 7, 2024
Posted by: MSS756
I have been using this pan regularly for two years and the inside is cracking, peeling and has become bumpy. I’m concerned the coating is getting into the food.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, December 11, 2024
Thank you for your review and for your feedback. We apologize for your experience as this is certainly not common. It is rare for the coating to wear out as a result of normal use. Appropriate and careful use guarantees excellent long-term performance. In most cases, coatings are damaged by overheating. At ZWILLING, we stand behind the quality of our products. All our products carry a limited lifetime warranty against damages to materials and/or craftsmanship. The warranty does not cover any defects due to normal wear and tear, damage due to misuse or abuse, alteration to the product, negligence, or any damage resulting from use other than the intended purpose of the item. For warranty claim processing, please visit our Support Service Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html
You will be able to initiate a warranty claim and receive further instructions. We look forward to hearing from you.
You will be able to initiate a warranty claim and receive further instructions. We look forward to hearing from you.
Written by a customer while visiting Zwilling.com
Customer Rating
3
Takes forever to heat on induction cooktop.
on December 9, 2024
Posted by: MsMilkweed
Frequency of use:Daily
The non-stick coating is great so far, but I bought this as one of the pans I needed for my new induction cooktop. I'm glad I only bought the small one, because it takes forever to heat up. I've learned to start it on the cooktop set on medium, then set the table, get the eggs out, crack them in a bowl if I'm scrambling the, put the bread in the toaster and then HOPE that the pan is hot when I pour the eggs in. Won't be buying any more of this style.
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Posted by: Judy Prichard
Frequency of use:Daily
Verified Purchase:Yes
I love the Madura Plus pans and have used them for about 3-4 years. This is a re-order. They cook very well, but the best part is the ease of cleaning. They are the easiest to clean pans I have ever used.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: AliceV
Verified Purchase:Yes
Eggs stuck to the pan the very first time I used it. Disappointed
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, January 31, 2025
Thank you for your review and for your feedback. We are sorry to hear about your experience. Our Madura Plus forged aluminum construction provides excellent heat retention and distribution. The multilayer DuraSlide granite nonstick coating is 40 times more durable than traditional coatings. We recommend not using a high heat setting as this can cause sticking. Madura Plus Cookware conducts heat very well at lower temperatures, so we recommend using low to medium heat than you would do with a traditional fry pan to ensure the best results, to overheat the pan will cause damage to the pan’s non-stick properties. If you have any questions, please feel free to contact our Support Center. Here is our link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
Written by a customer while visiting Zwilling.com
Posted by: Conscientious Consumer
Frequency of use:Daily
Verified Purchase:Yes
Truly non stick which means the most minimal cleaning of any pan we have ever owned.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: Anonymous
Verified Purchase:Yes
I love this pan. Solid but not too heavy. Great handle and washes well.
Written by a customer while visiting Zwilling.com