Customer reviews from Zwilling.com
ZWILLING - Sorrento Plus 2-pc Double-Wall Glass Cappuccino Mug Set - Clear
Average customer rating
4.8
(300 Reviews)
Rating breakdown 300 reviews
5 Stars
264
4 Stars
28
3 Stars
2
2 Stars
3
1 Star
3
98%of customers recommend this product.
(
257 out of
263)
Customer Reviews for ZWILLING - Sorrento Plus 2-pc Double-Wall Glass Cappuccino Mug Set - Clear
Customer Rating
5
Love these
on October 5, 2026
Posted by: Jules899233485
We received these mugs as a wedding gift and could not be more happy with them. I especially love the size.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great seals
on October 3, 2026
Posted by: Fred123
Frequency of use:Daily
Great sealer and like that i can keep my stuff longer in fridge
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Double Wall Cappuccino Mugs Sorrento Plus
on September 30, 2026
Posted by: Miss Di
Frequency of use:Daily
I absolutely love these glasses! They look beautiful and elegant, and the double-wall design does a great job of keeping my coffee hot while the outside stays comfortable to hold. They’re perfect for my morning coffee and add a nice touch to my kitchen. Great quality and highly recommend! ☕️❤️
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting Zwilling.com
Customer Rating
5
Beautiful and practical mugs
on September 29, 2026
Posted by: Dee20261
These ZWILLING Sorrento Plus mugs look very elegant and feel high quality. The double-wall glass keeps drinks warm while the outside stays comfortable to hold. I also like the large 15 oz size — perfect for cappuccino, coffee, or tea. They’re lightweight, modern, and look great on the table. Very happy with this set.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Beautifully crafted mug
on September 29, 2026
Posted by: Megz4u
Frequency of use:Daily
This is a beautiful product. I love the shape and think it will be an excellent addition to our coffee bar.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great Quality
on September 28, 2026
Posted by: Mar94
Frequency of use:Daily
I love these glasses. They look beautiful, feel light, and keep my coffee warm. Great quality!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
4
Beautiful cups
on September 27, 2026
Posted by: LilySangg
- Beautiful cups
- lightweight
- much larger than expected
- excited to use. Nice for broths or soups during the upcoming winter months
- lightweight
- much larger than expected
- excited to use. Nice for broths or soups during the upcoming winter months
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
3
Fragile
on September 26, 2026
Posted by: SWmugs
Liked the size but not durable. The handle broke off on one of the cups.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, September 28, 2026
Thank you for sharing your feedback with us. We’re sorry to hear about your unsatisfactory experience, and we would like the opportunity to investigate.
We have reached out to you regarding your concerns and kindly ask that you get back to us at a time convenient for you so we can further assist. If you have not seen our communication, please ensure it did not filter to your spam or junk folder.
Alternatively, you are welcome to reach out to us and provide case #01871562, and a member of our support team will be happy to assist.
We have reached out to you regarding your concerns and kindly ask that you get back to us at a time convenient for you so we can further assist. If you have not seen our communication, please ensure it did not filter to your spam or junk folder.
Alternatively, you are welcome to reach out to us and provide case #01871562, and a member of our support team will be happy to assist.
Written by a customer while visiting Zwilling.com