Customer Reviews for ZWILLING - Sorrento 2-pc Double-Wall Glass Tea Cup Set - Clear
Customer Rating
5
Best insulated cups
on June 14, 2024
Posted by: Susanpm
[This review was collected as part of a promotion.] I love this size & this brand. I have tried other brands & they are not as good. I was so happy to find these when mine had broken.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great for Green Tea
on September 10, 2024
Posted by: randyman
I purchased two pairs of these, and I like them very much. The double walls protect me from the hot tea, but I can still feel the warmth … which will be important through the winter months.
one of the cups already have liquid in between the layers :/
Response from Zwilling.comBy Consumer Relations, February 10, 2026
Thank you for sharing your experience, and we’re really sorry to hear about this. Seeing liquid between the layers can certainly be concerning, especially with a new set. This usually indicates that the seal of the double-wall glass may have been compromised, which can occasionally happen during handling or shipping. Please feel free to reach out to us at hello@zwillingus.com or visit our Support Center at https://www.zwilling.com/us/magazine/support-center.html, and our team would be happy to review this and assist you further.