Customer reviews from Zwilling.com
ZWILLING - Madura Plus Aluminum 12-inch Nonstick Stir Fry Pan - Matte Black
Average customer rating
4.3
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
8
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
1
91%of customers recommend this product.
(
10 out of
11)
Customer Reviews for ZWILLING - Madura Plus Aluminum 12-inch Nonstick Stir Fry Pan - Matte Black
Posted by: msaybeck
Verified Purchase:Yes
The product does not come with the lid or metal insert as advertised on the product page of the Zwilling website. We reached out to Zwilling about this and they ever responded.
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Posted by: Sophia JJ
Frequency of use:Daily
Verified Purchase:Yes
Excellent, easy to use and clean for this Non-stick pan!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Love this Wok
on January 9, 2022
Posted by: Jenn C
Frequency of use:Daily
[This review was collected as part of a promotion.] My go to wok, I use it daily. Easy to clean and more importantly it is non-stick!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Excellent product!
on July 20, 2022
Posted by: Calvin88
Frequency of use:Daily
[This review was collected as part of a promotion.] Great quality, food slides right off; hard to find a nonstick pan that’s both dishwasher safe and safe to use with metal utensils but this pan is both!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: MarshaJ
Verified Purchase:Yes
I absolutely love the looks and feel of this pan. I was so disappointed last night when I made my first stir fry on our new induction stove. The pan does heat up, but not to where you can get a good stir fry going (searing the meat, cooking the vegetables). I had to transfer to a different skillet, which worked well. Upon researching, I think the problem is that the bottom of the pan is only partially magnetic. There is a circle in the middle with the brand name, which is not magnetic. The pattern on the rest of the bottom has dots, so I'm guessing they are magnetic, but what's in between is not. My stovetop manual, under which type pans not to use, mentions pans that are partially magnetic on the bottom (and actually shows a picture of a bottom resembling the bottom of this pan). Unfortunately, I was so impressed with the appearance and feel of the pan that I threw away all the packaging before realizing this. The magnet stuck, so I thought it would be OK. Plus, I've already used the pan, so it's not returnable, according to the website. I guess I'll see if my daughter wants it.
I would recommend this to a friend!
Response from Zwilling.comBy Consumer Relations, October 17, 2024
Thank you for your review and for your feedback. We apologize for your experience as this is not common. Please email our consumer relations team directly at hello@zwillingus.com with your name and contact information, they will be able to assist you.
Written by a customer while visiting Zwilling.com