Customer reviews from Zwilling.com
ZWILLING - Parma Plus Ceramic 12-inch Aluminum Ceramic Nonstick Fry Pan - Gray
Average customer rating
1
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for ZWILLING - Parma Plus Ceramic 12-inch Aluminum Ceramic Nonstick Fry Pan - Gray
Customer Rating
1
Strong smell
on April 18, 2026
Posted by: VanessaLi
It has a very strong plastic smell every time I use it
No, I would not recommend this to a friend.
Response from Zwilling.comBy Customer Care, April 21, 2026
Thank you for sharing your feedback with us.
We’re truly sorry to hear that this product did not meet the ZWILLING quality you’re familiar with. Our Customer Service team has already emailed you, so we can look into this matter further and determine the best way to resolve it for you.
We appreciate your patience and the opportunity to assist you.
We’re truly sorry to hear that this product did not meet the ZWILLING quality you’re familiar with. Our Customer Service team has already emailed you, so we can look into this matter further and determine the best way to resolve it for you.
We appreciate your patience and the opportunity to assist you.
Written by a customer while visiting Zwilling.com
Customer Rating
1
Waste of money – Complete failure after 3 months.
on April 28, 2026
Posted by: JTKWON
I don’t understand the hype. I bought this 3 months ago, and despite light, occasional use, the non-stick coating is already useless. It looks brand new, but everything sticks—even a simple fried egg. It’s incredibly frustrating. Save your money and look elsewhere.
Response from Zwilling.comBy Customer Care, April 29, 2026
Thank you for your feedback! We’re always looking for ways to improve our products and services, and your input is incredibly important to us.
If you're experiencing sticking on your pan, we recommend cooking on low to medium heat and preheating your pan before adding food. Heat your pan on medium with some oil for a few minutes, then place your food on the surface. Reduce the heat to low and allow a few moments before moving, stirring, or scrambling your food to ensure optimal results.
We hope this helps alleviate some of the current issues, and if you'd like further assistance please feel free to reach out to our customer service team at hello@zwillingus.com and we’ll be happy to assist.
If you're experiencing sticking on your pan, we recommend cooking on low to medium heat and preheating your pan before adding food. Heat your pan on medium with some oil for a few minutes, then place your food on the surface. Reduce the heat to low and allow a few moments before moving, stirring, or scrambling your food to ensure optimal results.
We hope this helps alleviate some of the current issues, and if you'd like further assistance please feel free to reach out to our customer service team at hello@zwillingus.com and we’ll be happy to assist.
Written by a customer while visiting Zwilling.com