Customer reviews from HENCKELS
Henckels - Solution 5-inch Serrated Utility Knife - Stainless Steel
Average customer rating
4.5
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
35
4 Stars
22
3 Stars
1
2 Stars
1
1 Star
0
98%of customers recommend this product.
(
54 out of
55)
Customer Reviews for Henckels - Solution 5-inch Serrated Utility Knife - Stainless Steel
Customer Rating
3
Enjoy the set except the above issue
on October 27, 2025
Posted by: Gary 47
from Baltimore Md
Received the complete set for Christmas the handle on this knife broke off where the rivet attaches the handle to knife. Third set I’ve purchased and disappointed that they won’t replace it
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Posted by: Tadeusz J Szwajca
from D P , Illinois
Verified Purchase:Yes
It is very universal knife .
Basically you can cut tomato’s , bread and anything else very easily ! Sharp .
Basically you can cut tomato’s , bread and anything else very easily ! Sharp .
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Posted by: Doondog
Verified Purchase:Yes
I purchased this knife as a replacement for one we lost. While it is sharp, it is also extremely lightweight which I dislike. I will be giving it away.
No, I would not recommend this to a friend.
Response from HENCKELSBy Henckels Consumer Relations, April 17, 2026
Thank you for sharing your feedback with us.
We’re truly sorry to hear that this product did not meet the Henckels quality you’re familiar with. Your input is very important to us, and we’ll use it to continue improving our products. We appreciate you taking the time to let us know, and we hope to have the chance to provide you with a better experience in the future.
We’re truly sorry to hear that this product did not meet the Henckels quality you’re familiar with. Your input is very important to us, and we’ll use it to continue improving our products. We appreciate you taking the time to let us know, and we hope to have the chance to provide you with a better experience in the future.
Written by a customer while visiting HENCKELS