Customer reviews from HENCKELS
Henckels - CLASSIC 5-inch Serrated Utility Knife - Stainless Steel
Average customer rating
4.7
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
43
4 Stars
12
3 Stars
0
2 Stars
2
1 Star
0
96%of customers recommend this product.
(
49 out of
51)
Customer Reviews for Henckels - CLASSIC 5-inch Serrated Utility Knife - Stainless Steel
Posted by: no
from no
Verified Purchase:Yes
I have bought many Henckels knives over many years. This does not have the "heft"
of those in the past. Just not substantial. Even a small knife like this benefits from some weight to assist in cutting.
I don't much attention anymore to the industry, but I suspect, they have been acquired, by someone
of those in the past. Just not substantial. Even a small knife like this benefits from some weight to assist in cutting.
I don't much attention anymore to the industry, but I suspect, they have been acquired, by someone
Response from HENCKELSBy Consumer Relations, September 4, 2025
Thank you for sharing your feedback. We’re sorry to hear that your new knife doesn’t feel as substantial as the ones you’ve used in the past. We understand how weight and balance can impact the cutting experience, even with smaller knives. Please know that we continue to strive to maintain the quality and performance our customers expect. If you have any questions or would like guidance on finding a knife that better suits your preferences, feel free to reach out to us at hello@henckels.com any of our representatives will be happy to help. We truly appreciate your feedback and the opportunity to assist.
Written by a customer while visiting HENCKELS
