Customer reviews from Zwilling.com
ZWILLING - Sorrento Plus 2-pc Double-Wall Glass Espresso Mug Set - Clear
Average customer rating
4.8
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
177
4 Stars
10
3 Stars
2
2 Stars
1
1 Star
3
97%of customers recommend this product.
(
176 out of
181)
Customer Reviews for ZWILLING - Sorrento Plus 2-pc Double-Wall Glass Espresso Mug Set - Clear
Customer Rating
1
defective
on January 20, 2019
Posted by: Miriam
from Miami, Fl
Gender:Female
Frequency of use:Daily
I bought the 2pc espresso mug set in December and 15 days later one of the mugs got water between the walls and I can't take the water out the walls and the mug is in perfect condition, I have no idea how that water got inside the walls and now it is all blurry
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, January 20, 2019
Thank you for taking the time to review your recent purchase, and we are sorry this happened. We would appreciate the opportunity to inspect and replace your espresso mug. Please file a warranty claim at your convenience. Warranty information and claim instructions are available here: https://www.zwilling.com/us/warranty.html
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