Customer reviews from Zwilling.com
ZWILLING - Sorrento Plus 2-pc Double-Wall Glass Espresso Mug Set - Clear
Average customer rating
4.8
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
173
4 Stars
10
3 Stars
2
2 Stars
1
1 Star
3
97%of customers recommend this product.
(
173 out of
178)
Customer Reviews for ZWILLING - Sorrento Plus 2-pc Double-Wall Glass Espresso Mug Set - Clear
Customer Rating
5
Elegant and Comforting. To Have and to Hold
on March 27, 2020
Posted by: CookinginCali
Frequency of use:Daily
I enjoy my espresso in a few sips vs. a shot to the back of the throat. So I like glasses that keep hot drinks hot long enough for me to enjoy them. These double walled glasses (mugs) are perfect for that. They are specially designed to be self-insulating, they maintain the correct temperature of whatever I serve in them.
These little feats of glass-blowing magic are beautifully shaped. They were designed by world renown Matteo Thun and are hand-blown by artisans. Just right for the hands to wrap around. Delicious way to enjoy an espresso - at the beginning of the day or to end it.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
on March 27, 2020
Posted by: elar94
This cute espresso mugs are a must have for any espresso lover. Watch your espresso transform as it fills the mug all the while keeping your hands protected on the outside. The innovative double-walled glass keeps the outside cool and inside warm for hours on end. Easy to clean and dishwasher safe!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
4
on March 26, 2020
Posted by: bulldog mom
Frequency of use:Daily
I have the expresso cup without the handles. I purchased these and personally prefer them. We treated ourselves to a Jura and now have beautiful mugs to go with it.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Water
on January 31, 2020
Posted by: Dukesrn2
Frequency of use:Daily
I received 2 sets of the espresso cups as a gift and one of the cups has water in it. Like the previous review I have no idea how the water got in there. I am very disappointed as I had asked for these glasses as my Christmas gift and cannot return them because the person does not live in my state and I don't want to tell her the gift was faulty I don't want her to feel bad.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, February 3, 2020
Thank you for sharing your experience and photos with us. This is not typical. A customer service agent has reached out to you via email for further assistance.
Written by a customer while visiting Zwilling.com
Customer Rating
1
defective
on January 20, 2019
Posted by: Miriam
from Miami, Fl
Gender:Female
Frequency of use:Daily
I bought the 2pc espresso mug set in December and 15 days later one of the mugs got water between the walls and I can't take the water out the walls and the mug is in perfect condition, I have no idea how that water got inside the walls and now it is all blurry
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, January 20, 2019
Thank you for taking the time to review your recent purchase, and we are sorry this happened. We would appreciate the opportunity to inspect and replace your espresso mug. Please file a warranty claim at your convenience. Warranty information and claim instructions are available here: https://www.zwilling.com/us/warranty.html
Written by a customer while visiting Zwilling.com