Customer reviews from HENCKELS
Henckels - Classic Precision 5-inch Serrated Utility Knife - Black
Average customer rating
4
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
4
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
1
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for Henckels - Classic Precision 5-inch Serrated Utility Knife - Black
Posted by: jeffegg
from Florida, usa
Verified Purchase:Yes
Henckels makes the absolute worst knifes! I have multiple (don’t ask) serrated knives and they all slice to the left!! To the point where you could lose a finger if you go too fast. Both of these knives are defective. I will not purchase another Henckels product
No, I would not recommend this to a friend.
Response from HENCKELSBy Consumer Relations, July 20, 2026
Thank you for your feedback, and we’re sorry to hear about your experience.
This is not the standard we expect for our products, and we’d like the opportunity to investigate further. Please reach out to our customer service team (hello@henckles.com) with a description of the issue, photos of the area of concern, and your proof of purchase, and a member of our team will be happy to assist.
This is not the standard we expect for our products, and we’d like the opportunity to investigate further. Please reach out to our customer service team (hello@henckles.com) with a description of the issue, photos of the area of concern, and your proof of purchase, and a member of our team will be happy to assist.
Written by a customer while visiting HENCKELS
Posted by: knife
Verified Purchase:Yes
love your knives , great style handles well looks good
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Posted by: Home Chef
Verified Purchase:Yes
The serrated utility knife is quite flexible, which doesn't really suit my needs. More of a serrated boning knife. I may replace it.
No, I would not recommend this to a friend.
Written by a customer while visiting HENCKELS
Posted by: Munchk
from Union, NJ
Verified Purchase:Yes
i love the s all purpose knife. I use it for everything. It is a perfect size for multiple tasks.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
5
My favorite go-to knife!
on June 17, 2025
Posted by: Knifey for Lifey
This is my favorite knife, cuts through vegetables, bread, anything!
Response from HENCKELSBy Henckels Consumer Relations, June 18, 2025
Thank you so much for your feedback! We're thrilled to hear that this is your favorite knife — we truly appreciate your support.
Written by a customer while visiting HENCKELS
Customer Rating
5
Best Knife ever
on February 19, 2022
Posted by: Jen927
Frequency of use:Daily
[This review was collected as part of a promotion.] I love the size of this product, the safety tip, the way it feels in the hand and the quality of the tool.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS