I really like the shape, at first glance the tray is strong, but in a few uses with a vacuum, the walls of the vessel have bent and no longer hold the vacuum, that is, now it's just a piece of plastic without a lid
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, August 5, 2024
Thank you for your review and for your feedback. We apologize for your experience as this is not common. Please email our consumer relations team directly at hello@zwillingus.com with your name and contact information, they will be able to assist you.
I purchased two of these. One works perfectly, the other does not maintain a vacuum. How do I obtain a replacement?
Response from Zwilling.comBy Consumer Relations, July 7, 2025
Thank you for sharing your feedback with us. We're sorry to hear that one of the Zwilling Fresh & Save Vacuum Fridge Containers didn’t meet your expectations. Your satisfaction is our highest priority, and we stand behind the quality of our products. Please visit our Support Center you will be able to quickly process your return/replacement. Here is our link: https://www.zwilling.com/us/magazine/support-center.html If you have any questions or concerns regarding our return process, please do not hesitate to reach out to our customer service team. Our dedicated representatives are available to assist you in any way possible.