Customer reviews from Zwilling.com
Henckels - Solution 18-pc Knife Block Set - Brown
Average customer rating
4.7
(247 Reviews)
Rating breakdown 247 reviews
5 Stars
195
4 Stars
41
3 Stars
4
2 Stars
4
1 Star
3
97%of customers recommend this product.
(
226 out of
234)
Customer Reviews for Henckels - Solution 18-pc Knife Block Set - Brown
Customer Rating
5
on July 3, 2022
Posted by: PMA1
Frequency of use:Daily
[This review was collected as part of a promotion.] Love this 18 count knife set! The knives are top notch, heavy duty, ergonomic, knives feel that good in the hand. Sharp out of the box and pleasant cutting experience. Intelligent assortment choices, I'm a happy customer. Would have liked a fancier handle but that's not really a complaint, just wishful thinking. 10/10 would recommend!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Broken steak knife handles.
on August 11, 2024
Posted by: longtimeuser
I was married 30 years ago and was given a knife set that held up through all the years. My son decided to gift us with the 18-pc knife set for Christmas. The steak knife handles (2 of them) have completely broken off wear the blade meets the metal. The knives have only been hand washed and continue to fall apart with use. The knives are LESS THAN A YEAR OLD. I wish I could post pictures as well. In addition, I have noticed the kitchen scissors do not cut as well as they should. Big dissapointment all the way around.
I would recommend this to a friend!
Response from Zwilling.comBy Consumer Relations, August 12, 2024
Thank you for your review and for your feedback. We apologize for your experience as this is not common. We will assist you by contacting you directly.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Best Knives Ever
on May 2, 2021
Posted by: shinshige
Frequency of use:Daily
[This review was collected as part of a promotion.] I’ve wanted a set in Henckels for decades. I just never got sound to ordering them. My wife bought them and brought them home to surprise me.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: Mailman Mike
Frequency of use:Daily
Verified Purchase:Yes
This set is cheap made in India. Its a stamped metal feels cheap all around. If you like to cook these are not for you. Look nice in the block and thats about it.
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Customer Rating
5
So far so good!
on November 11, 2021
Posted by: Spiritlight muse
Frequency of use:Daily
[This review was collected as part of a promotion.] After not having sharp knives for a long time these are great. The block is perfect. Looking forward to using them.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great knives!
on May 16, 2024
Posted by: Jmart499
[This review was collected as part of a promotion.] Beautiful knives! Sharp and effective, positive buying experience.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great purchase
on June 7, 2024
Posted by: Amanda N
Frequency of use:Daily
[This review was collected as part of a promotion.] My previous henckels knife block and set were ruined during a period of time in storage. I decided to purchase this item and am so glad I did, perfect set that will take care off of my culinary needs.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
2
Bad Buy
on July 16, 2024
Posted by: Lwoods05
Frequency of use:Daily
My daughter had given me ths knife set for Christmas and this knife set doesn’t clean up well at all.
There is always smears and spots showing after cleaning them, I don’t like them! They are not stainless steel.
I didn’t want to disappoint my daughter about complaining about this set. But I wanted to let the company and the customers to know how awful this set is. I’ve been disappointed, don’t waste your money!
There is always smears and spots showing after cleaning them, I don’t like them! They are not stainless steel.
I didn’t want to disappoint my daughter about complaining about this set. But I wanted to let the company and the customers to know how awful this set is. I’ve been disappointed, don’t waste your money!
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, July 16, 2024
Thank you for your review and for your feedback. We are sorry to hear about your experience as this is not common. Our Solution series is manufactured from high quality durable stainless steel and is loved by many for everyday use. If you wish, please check out our Knives use and care link from our website.
https://www.zwilling.com/us/content/knives-content/knife-use-care.html
If you have any questions, please do not hesitate to reach out to our consumer relations team directly by email at hello@zwillingus.com with your name and contact information.
https://www.zwilling.com/us/content/knives-content/knife-use-care.html
If you have any questions, please do not hesitate to reach out to our consumer relations team directly by email at hello@zwillingus.com with your name and contact information.
Written by a customer while visiting Zwilling.com