I recently received this set, and it has been fantastic. No issues and the knives are very sharp, and cleanup is a breeze. I had been looking for a new set of knives, and my nephew had this brand. I knew the brand and knew they were very well made.
We've had these for a year, and while I typically love this brand, this knife set has been a nightmare. They work well; however, they do not last. We are on our third knife that has cracked, and it seems to be an ongoing issue.
No, I would not recommend this to a friend.
Response from HENCKELSBy Consumer Relations, June 19, 2025
Thank you for taking the time to provide us with valuable feedback. We're sorry to hear that the Henckels Classic Precision set didn’t meet your expectations. We strive to deliver high-quality products, and it’s disappointing to hear that this one did not meet your expectations. Your experience is important to us, and we appreciate all reviews, we will most certainly forward your feedback to the appropriate brand management team. Your satisfaction is our highest priority, and we stand behind the quality of our products. Rest assured, we’ll be reaching out to provide a positive solution.
Bought this knife block set as a Christmas present for my mother to replace her older set from Henckels that had issues with broken knife handles and rust spots. Appears despite the price tag, this set isn’t made any better as the knife sharpening tool was broken straight out of the box. They will not replace it for her she and it is not covered under warranty apparently.
Knives seem well made and balanced. Only had a chance to use a few of them briefly, but so far they seem to perform well. Not sure I’m in love with the finish on the handles, but they are acceptable. The block is huge and not as refined as it should be. There at very small chips in the finish at the bottom and found one slot had a chunk of wood that prevented me from inserting a knife. Our previous knife set (cheap farberware) had a block the stood taller and thus took up less counter space. Overall, nice set that could use a few refinements/improvements.