Customer reviews from ATT.com
BodyGuardz - Carve Case with MagSafe - iPhone 16e - Clear
Average customer rating
1 out of 5
1
(1 Review)
Open Ratings Snapshot
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
0%of customers recommend this product. 
(
0 out of 1
)
Best Buy Privacy Policy
Customer Reviews for BodyGuardz - Carve Case with MagSafe - iPhone 16e - Clear
Customer Rating
1 out of 5
1
Not long term
on April 18, 2026
Posted by: ColtonF
from Princeton, texas
Verified Purchase:Yes
It charges fine- the case makes my phone pretty hot though. Also the coloration has already changed since having it less than a month. If you hold it at a certain angle it shows rainbow colors as if it has been melted or something.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - IsabellaMay 12, 2026
Hi again, Colton! We truly appreciate you sharing your experience with the BodyGuardz Carve Case.

We are so sorry to hear about the overheating and the strange "rainbow" discoloration you're seeing. That is definitely not the high-quality experience we want for you, especially within the first month of owning it.
We want to make sure your device and case are performing exactly as they should. Since you’ve had the case for less than a month, we have a couple of ways to help:

-Manufacturer Warranty: BodyGuardz offers an excellent warranty program. You can check for more details here:

🔗https://support.bodyguardz.com/en_us/what-is-the-bodyguardz-case-warranty-BJ468VoVq

-Visit Us In-Store: Accessories purchased from AT&T stores or online are covered by a one-year warranty. To exchange, bring a valid proof of purchase to any AT&T store. Visit here more details:

🔗https://www.att.com/support/article/wireless/KM1008478/

Thank you for your patience as we help you find a better solution and thank you for being a part of the AT&T family!
Written by a customer while visiting ATT.com