Customer reviews from lg.com
LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.9
(137 Reviews)
Rating breakdown 137 reviews
5 Stars
128
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
5
Best tv EVER
on September 22, 2025
Posted by: cristina_777_2204
[This review was collected as part of a promotion.] Really love our 77" G5 OLED. Picture quality is outstanding.
Installation went fine and really looking forward to watching football with this great picture.
Re-watching old series (The Last Kingdom) and the upscaled improved picture quality greatly enhances the experience.
Installation went fine and really looking forward to watching football with this great picture.
Re-watching old series (The Last Kingdom) and the upscaled improved picture quality greatly enhances the experience.
Response from influenster.comBy Joslyn, LG Digital Care Team, September 22, 2025
Thanks for sharing, Cristina! 🙌 Your 77” G5 OLED sounds like the ultimate viewing upgrade—football, binge-watching, and even re-watching The Last Kingdom just got a major glow-up! We’re thrilled it’s taking your entertainment to the next level! If you have more feedback, connect with us on social media @LGUSSupport. We're happy to hear from you at any time. ^Joslyn
Written by a customer while visiting influenster.com
Customer Rating
5
Quality and luxury
on September 28, 2025
Posted by: lelefrt_1891
[This review was collected as part of a promotion.] Such a luxury and the best of the visual entertainment beauty. Design is so great and slick and the picture quality is phenomenal. Remote control function is so convenient and connectivity options are amazing. Sound performance is one of the best in the market. This is such a great treat for the household entertainment for the year
Response from influenster.comBy LG Digital Care Team, September 29, 2025
Hi there. Thanks for your feedback on your LG OLED TV. Your LG OLED TV is more than a screen; it’s a masterpiece of design and performance. From its sleek silhouette to its breathtaking picture and immersive sound, every detail is crafted for excellence. It’s the ultimate upgrade for your home entertainment experience. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for choosing LG to be part of your home! 🙂 ^David #LifeisGood
Written by a customer while visiting influenster.com
Customer Rating
5
U need
on October 29, 2025
Posted by: kalesy_7375
[This review was collected as part of a promotion.] Elegant design meets immersive sound and stunning image clarity — remote is intuitive, connectivity robust, the full immersive home-cinema experience.
Written by a customer while visiting influenster.com
Customer Rating
4
Drop Dead Gorgeous Display
on November 5, 2025
Posted by: Chainplate
Stunning picture but serious issue with volume output. I connected the TV to my stereo receiver using an optical cable and the volume was very low. I almost sent the TV back. The wall mount bracket that comes with the TV was relatively easy to install but the instructions were terrible - the available video cleared up my questions. No printed manual and the online manual offered zero information. The onscreen manual isn't much better.
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED97G5WUA
on November 9, 2025
Posted by: Eric89
from Fort Leonard wood Missouri
[This review was collected as part of a promotion.] This TV is amazing the α11 AI Processor Gen2 support for Dolby Vision, Dolby Atmos, HDR10, HLG. This size and panel quality deliver huge impact. If you have the space and the budget, the feel of a near-cinema screen in your home is very compelling. I recommend well worth the money really wish I could have more of them all over the house if I can
Response from lg.comBy LG, November 13, 2025
Hello, Eric. Thank you for sharing your experience with your LG TV. It’s exciting to hear how much you’re enjoying the α11 AI Processor Gen2 and its support for Dolby Vision, Dolby Atmos, HDR10, and HLG, all delivering that near-cinema feel right at home. The impressive size and panel quality truly make a huge impact, and we’re glad it has been such a compelling addition to your setup. Thank you for the 5-star feedback! ^James.
Written by a customer while visiting lg.com
Customer Rating
5
The best TV out there
on November 9, 2025
Posted by: How awesome 2
from Pasadena, CA
Outstanding TV. I went to a brick and mortar store and compared it to all the brands. This TV stood head and shoulders above the rest. I can not wait to watch the super bowl on this TV.
Written by a customer while visiting lg.com
Customer Rating
4
on November 10, 2025
Posted by: ReNY
from New York, NY
[This review was collected as part of a promotion.] TV is quite the spectacle with all the features and picture quality it has. Glad I made the purchase! Will see how the sound bar is once I receive it.
Response from lg.comBy LG, November 13, 2025
Hi, Reny. Thank you for sharing your experience with your LG TV. It’s great to hear that you’re enjoying the impressive features and picture quality of your TV, and we’re glad it has been such a worthwhile purchase for you. We look forward to hearing how the sound bar enhances your setup once it arrives. Thank you for your awesome feedback! ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED G5 Review – The Ultimate OLED TV of 2025
on November 10, 2025
Posted by: Avinash006
from Missouri
[This review was collected as part of a promotion.] The LG OLED G5 is a true masterpiece — stunning picture quality, perfect blacks, brilliant brightness, and ultra-slim zero-gap design make it a showpiece for any room. Powered by the α11 AI Processor, it delivers flawless performance for movies, sports, and gaming alike. With Dolby Vision, Dolby Atmos, and 4K 120Hz, every moment feels immersive and lifelike.
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi Avinash, thank you for sharing your review of the LG OLED83G5WUA.
It’s excellent to hear how much you’re enjoying the stunning OLED evo picture quality, ultra-slim Gallery Design, and the powerful α11 AI Processor that brings movies, sports, and gaming to life with Dolby Vision and Dolby Atmos. This TV is designed to be a true centerpiece for any home.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
It’s excellent to hear how much you’re enjoying the stunning OLED evo picture quality, ultra-slim Gallery Design, and the powerful α11 AI Processor that brings movies, sports, and gaming to life with Dolby Vision and Dolby Atmos. This TV is designed to be a true centerpiece for any home.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com