Customer reviews from lg.com
LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.9
(137 Reviews)
Rating breakdown 137 reviews
5 Stars
128
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
5
Stunning, Delivers on Every Level
on November 12, 2025
Posted by: DblDbl
from Colorado Springs, Colorado
[This review was collected as part of a promotion.] The LG 83” G5 OLED has completely exceeded my expectations. The picture quality is breathtaking with incredible contrast, deep blacks, and colors that look rich and natural. Its brightness easily handles my well-lit room. It’s also excellent for gaming - smooth, responsive, and absolutely immersive.
The operating system runs smoothly and feels intuitive. I’ve read some reviews criticizing the remote, but honestly, I really like it. It’s comfortable to use and responsive. The only thing I’d add would be physical play/pause, forward, and rewind buttons for convenience.
Overall, I couldn’t be happier with this TV. It’s an absolute showcase piece and worth every penny.
Written by a customer while visiting lg.com
Customer Rating
5
Amazing tv!
on November 13, 2025
Posted by: Poli95
from San Diego, CA
[This review was collected as part of a promotion.] Tv is just great. Super sharp, clean and bright. Definitely the best tv I’ve ever had.
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi Poli, thank you for sharing your feedback on the LG OLED83G5WUA. ❤️ We’re thrilled to hear the sharp, clean, and bright picture quality has made this TV feel like the best you’ve ever owned. It’s wonderful knowing the G5 has elevated your viewing experience to a whole new level. #LifesGood
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Exquisite color and brightness!
on November 13, 2025
Posted by: ContactJoshua
from La Crosse, WI
[This review was collected as part of a promotion.] The G5 is the best TV right now! The motion processing and picture processing is the best right now! The color and brightness are beautiful! Best TV I’ve ever bought. So crisp and clean, sharp as a knife
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi there, thank you for sharing your feedback on the LG OLED83G5WUA. ❤️ We’re thrilled to hear the exquisite color, brightness, and advanced motion processing have made this TV feel like the best you’ve ever owned. It’s wonderful knowing the crisp, clean picture has elevated your viewing experience. #LifesGood
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
1
Buyer beware
on June 11, 2025
Posted by: Optum1
[This review was collected as part of a promotion.] I bought this TV, and it has been a struggle to install it. It is difficult to contact Handy, and when they finally came to install the TV it was missing lag bolts. I am going to return it
Response from lg.comBy LG Digital Care Team, June 14, 2025
HI there. Thanks for sharing your experience with your new LG TV 🖥️ While it sounds like the installation process hasn't gone as smoothly as expected, we appreciate you giving it a try, and we would like to help you get it mounted so you can enjoy watching your favorite movies and shows. Please private message us on social media @LGUSSupport with your contact details. We'll be happy to help resolve this. ^David
Written by a customer while visiting lg.com
Customer Rating
5
The Best OLED TV I’ve Ever Owned
on November 13, 2025
Posted by: Ollie Wu
from Seattle
[This review was collected as part of a promotion.] Wow — the G5 TV exceeded my expectations. The moment I turned it on, I could see the upgrade from previous LG OLEDs. The brightness is noticeably higher, the colors pop, and the black levels are flawless as always. The huge 83" screen makes movies feel like a real theater. Gaming on this TV is ridiculously smooth, and everything looks razor sharp.
The design is beautiful too — super thin, modern, and looks amazing on the wall. It’s definitely a premium TV, but for the picture quality and overall experience, it feels worth every penny.
Written by a customer while visiting lg.com
Customer Rating
5
Incredible tv!
on April 5, 2025
Posted by: julied329_4624
[This review was collected as part of a promotion.] The picture is phenomenal! I didn’t want to show the screen bc it has family photos on it but it’s so clear! The price was amazing and we love the easy access it provides to all our favorite apps! The sound is speaker quality and it was super easy to set up in our home! My family is in love!
Response from influenster.comBy LG Digital Care Team, April 8, 2025
Talk about a phenomenal addition to your home! Nothing beats reliving your favorite family moments more than seeing them on your LG TV. You can enjoy your favorite moments even more by pairing your TV with an LG soundbar. Our Product Specialist teams can set you up with the perfect one for your home, and they may even provide a discount just for you. All you have to do is follow this link (https://www.lg.com/us/shop-with-an-agent), and they'll be ready to set you up! *Josh
Written by a customer while visiting influenster.com
Customer Rating
5
I absolutely love this tv
on April 6, 2025
Posted by: leahbihh01_3488
[This review was collected as part of a promotion.] The 77" 4K OLED Smart TV is absolutely stunning! The picture quality is next level with vibrant colors and deep blacks that make everything look so crisp and detailed. Watching movies or binging your favorite shows feels like you're right there in the action. Plus, the AI tech is amazing—it adjusts the picture and sound to make everything look and sound perfect, no matter what you're watching. The design is so sleek and stylish. It has a super slim profile that looks gorgeous in any room, and the wall mount that comes with it is so easy to set up. It gives the TV this floating effect that looks so chic and modern. The smart features are a dream too—super easy to access all your streaming apps, and the voice control is a nice touch. Overall, this TV is perfect if you want something that not only looks beautiful but also gives you an incredible viewing experience. It's got style, it's got function, and it's just perfect for any space!
Response from influenster.comBy LG Digital Care Team, April 9, 2025
Hey there. Thanks for your feedback on your LG TV! We love hearing how our cutting-edge picture quality and AI technology enhance your viewing experience, making your favorite shows more immersive than ever. Our ultra-slim design is crafted to look elegant and transform any room with its modern presence. We aim to blend style and functionality seamlessly, ensuring every moment with your TV is extraordinary. For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! 😀 ^David
Written by a customer while visiting influenster.com
Customer Rating
5
Must have!
on April 9, 2025
Posted by: vincea21_9709
[This review was collected as part of a promotion.] I got this amazing 77 inch LG class oled evo AI g5 4k smart TV a couple days ago and it is amazing! Best picture and sound I can ever drink for makes watching TV and movies the best! Love that it is energy efficient, came with a wall mount, the colors on this are so rich and deep, making every picture so mesmerizing. Remote control is on point love that you can control everything at the palm of your hand. Also love that this TV is AI integrated highly recommended definitely won’t be let down.
Response from influenster.comBy Joslyn, LG Digital Care Team, April 12, 2025
Hey there! Thank you so much for the glowing review—we love the energy! 🎉 It’s awesome to hear that your new LG TV is blowing you away. From the mesmerizing picture quality to the immersive sound and AI smarts, it sounds like your entertainment game just leveled up in a big way! At LG, we strive to deliver products that not only meet but exceed your expectations—and hearing that your TV is the best you could dream of makes us do a happy dance! If you want to share more love or have feedback, connect with us on social media @LGUSSupport. Cheers! ^Joslyn
Written by a customer while visiting influenster.com