All that I purchased was satisfactory. The tissue boxes were a hit because of what they had said on them. The ink cartridges fit fine worked fine I was not pleased on purchasing a box of school supplies for five dollars. I had no idea it was a donation in the boxes stayed there. It was deceiving the way it was put to me. I don’t mind donations of any sort but not like that it was devious. My granddaughter is in private school. I really don’t have to make more purchases for more schools.
This is in no way a high yield -if it last 2 weeks its a lot unless you print
Response from StaplesBy November 24, 2021
Hi Therese I'm sorry to hear that the cartridges did not work well for you. That must have been frustrating. Ink usage generally determines how long a cartridge lasts. High-density prints (like images and graphs) use more ink especially if the paper is highly absorbent and the surrounding air is dry. Things that might help you to save money on ink: - Make use of the printer's draft mode whenever possible - Shut the printer down between uses. That can save ink and electricity - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying - Subscribe to Instant Ink then you only pay by the page not for the cartridges themselves If the poor performance appears to be due to a defective cartridge you can look into contacting the store you purchased it from and discuss that with them. Marco HP Care hp.com/support
Bought 2 each of this. One of the black cartridges was bad.
Response from StaplesBy March 1, 2022
Hello there Mike I recognize dealing with a defective cartridge is tiresome. We have stringent quality standards for our cartridges at HP. Occasionally something can happen in storage or transport to impact the cartridge. If you recently purchased this cartridge see the Staples return policy at www.staples.com/sbd/content/help/shipping/. If you would like to troubleshoot any potential causes contact us via this link www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/