Hello there Sheila I am sorry that the ink cartridge did not meet expectations. It sounds like you felt it didn't print the ideal amount of pages. Luckily there are a few quick fixes you can use in the future. • If you leave the printer on while idle it increases the chance of low ink yields. Turn off the printer to avoid the printhead from drying out. • Clean the printhead with a soft cloth or approved cleaning substance. This removes residue that might prevent printing. • Carefully planning each print saves on ink. Use the draft mode in your printer or print preview on your computer. • Be wary that ink cartridge capacity varies based on printing. Some items use more print than others. Specialty paper photos images and other items use a higher percentage of ink. If you have any questions reach out to HP Support at hp.com/contactHP. -Amanda HP Care hp.com/support