Customer reviews from hp.com
HP - 910XL Multipack Ink Cartridges, 5/Pack (6ZA558AN) - Black|Cyan|Magenta|Yellow
Average customer rating
4.1
(599 Reviews)
Rating breakdown 599 reviews
5 Stars
393
4 Stars
63
3 Stars
42
2 Stars
17
1 Star
84
76%of customers recommend this product.
(
160 out of
210)
Customer Reviews for HP - 910XL Multipack Ink Cartridges, 5/Pack (6ZA558AN) - Black|Cyan|Magenta|Yellow
Customer Rating
1
Unbelievable - new cartridges disable printing!
on December 20, 2020
Posted by: Checkavomnecka
Verified Purchase:Yes
Just installed and my printer tells me that printing is unavailable because cartridges are damaged. :-(
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: JAC printer
Verified Purchase:Yes
Good Ink. But, difficult to separate the plastic tab from the cartridge.
Written by a customer while visiting hp.com
Posted by: speedy ralph
from sterling heights, michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the HP 910 4 pack Black/Cyan/Magenta and Yellow Ink Cartridges
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Zxrte
from VA
Verified Purchase:Yes
These cartridges are difficult to open (feel like you are going to break something to open cartridge) and not easy to install (slots are not easy to line cartridge up to slide and snap in)
No, I would not recommend this to a friend.
Features
2
Performance
3
Written by a customer while visiting hp.com
Posted by: Jon D
Verified Purchase:Yes
Why doesn’t my hp printer (office pro 8025) recognize this ink. It tells me that your ink is not compatible! I went online, followed the advice to go through a bunch of “turn off, unplug, remove, wait 15 minutes, etc.” for an hour. It cannot print because it doesn’t recognize one color. So no, no more hp for me,
Written by a customer while visiting hp.com
Posted by: rafe44
from Wilmington, De
Verified Purchase:Yes
Took 10 days to get ink because of shortage at local stores only to have one of the color cartridges be defective! Very frustrating! HP will replace but the whole process will take 3-4 weeks.
Written by a customer while visiting hp.com
Posted by: VRJ25
Verified Purchase:Yes
My printer will not print - states these are not "genuine" HP cartridges...
No, I would not recommend this to a friend.
Response from hp.comBy Mary, HP Care, December 29, 2020
Hi,
I am sorry that the cartridges were causing that message. They must be defective in some way. I can understand if you are unhappy about that.
You can find step-by-step instructions for completing the return and exchange process at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that the cartridges were causing that message. They must be defective in some way. I can understand if you are unhappy about that.
You can find step-by-step instructions for completing the return and exchange process at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
1
Defective
on December 31, 2020
Posted by: IAmFitness
from Memphis, Tn
[This review was collected as part of a promotion.] The cartridges are defective and now my lap top won't work
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com